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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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October 24, 2023

Good service and have a Lyft to and from my job. Kept in contact through out the day with the progress of the car More

by Kadeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker. And Francisco
Oct 28, 2023 -

BMW of Dallas responded

Hi Kadeem, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 23, 2023

I have always trusted BMW with each of my cars not only in the service dept but the collision center as well. Service is quick and the employees have been wonderful. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Oct 24, 2023 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Kat! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2023

The best customer service ever! From the moment you arrive until the my car is ready they are attentive and courteous all while keeping you informed as to the status and wait time f More

by andrea.campbell57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Oct 21, 2023 -

andrea.campbell57 responded

Thanks for everything!

October 21, 2023

My service advisor, Victor Jaimes, is the best. Took my call and advised me through my service problem until I could get my car to the dealership. More

by k.moore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Oct 23, 2023 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

October 20, 2023

The sales and service teams and individuals are outstanding both from a personality and professionalism perspective at BMW of Dallas. More

by Sspieth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Alexander, Gary Aggas
Oct 23, 2023 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 20, 2023

My advisor took care of my car quickly, and he answered all my questions honestly. More

by Monica C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Torres Gonzalez
Oct 23, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 16, 2023

Great service. All of the items were complete. Good Communication throughout the process. Easy pick up process More

by William Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Oct 18, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2023

Courteous, convenient, and very professional. It is my choice for purchasing new vehicles and service. More

by Evergreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Burgos
Oct 16, 2023 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2023

It was good experience except that I never noticed till I left that I still have a brake fluid notification that needs to be done. I tried calling back and asking about it because it says I got it done. No a More

by r.jm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Oct 16, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 13, 2023

Made a same day appointment and explained I had a two hour window and all work was completed on time. More

by mdorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar Saad
Oct 14, 2023 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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