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BMW of Dallas - Service Center

Dallas, TX

4.8
1,008 Reviews

1,008 Reviews of BMW of Dallas - Service Center

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December 22, 2024

Great experience from the moment I pulled in to the service drive till I received my car back after repairs the next day. They updated me on the progress of the car the whole time. More

by Mo Dandan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
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Dec 24, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2024

Very thorough analysis of issues. Work was performed as promised. Service advisor (Carlos) explained everything clearly. More

by seabird20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 21, 2024 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2024

They spent the time to fully ensure the issue was properly diagnosed and were very communicative throughout. Francisco did a great job as did his tech team. More

by yashsamant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 20, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Yashsamant! If you ever need help, just give us a call. Happy motoring!

December 16, 2024

I really appreciate the time and effort this dealership put forward into fixing my vehicle More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ramos
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Dec 20, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Josh! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2024

This dealership is Awsome they treat you like family the service department & service advisors are always on point More

by Profound1768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi ,
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Dec 20, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 05, 2024

My experience with BMW of Dallas was fast and easy. Everything was handled very professionally . More

by edwards_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikola
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Dec 06, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

December 05, 2024

Very trustworthy, great service , best service advisor, have been a customer for over 15 years More

by ro5transport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
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Dec 08, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2024

After dealing with other BMW dealers I will continue to make BMW Dallas my service department. They have FIXED my used 430 so that it runs like new. More

by Duni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 05, 2024 -

BMW of Dallas responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 02, 2024

I always have a greater service every time I take my car to this dealership More

by Rodrigo Contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda
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Dec 05, 2024 -

BMW of Dallas responded

Hi Rodrigo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 30, 2024

The customer service representative (Oscar) was proficient in explaining to me what current and future maintenance should be done on my vehicle. Also, the mechanics did an awesome job fixing those More

by shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Dec 02, 2024 -

BMW of Dallas responded

Hi Shirley, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 02, 2024 -

shirley responded

Thanks

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