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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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January 13, 2024

The Service Team is excellent! Tanner Riley was my Advisor and he was so efficient and kind. I was in and out in just a few hours and he kept me informed via text. I really appreci More

by Lynne.m.sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Riley, Vince
Jan 17, 2024 -

BMW of Dallas responded

Hi Lynne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2024

Great service from Oscar. He even lent me his readers so I could work while waiting. More

by abigail_ahearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 15, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 11, 2024

I drive the extra miles to have my auto serviced at BMW of Dallas service advisor Saade Dean is top notch and tech (Tim) have earned my trust More

by bmwbmwbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saade Dean
Jan 14, 2024 -

BMW of Dallas responded

Hi, thank you for taking the time to leave a review for us at BMW of Dallas. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2024

Yesterday was my first service on my 2023 mini countryman. So far this car has passed all of my expectations. Upon arrival to mini of Dallas I was greeted by Parker Adams where my car was then bro More

by Tanya Tapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Jan 14, 2024 -

BMW of Dallas responded

Hi Tanya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 11, 2024

I had nothing but a great experience here, they were constantly updating me and making sure that everything was done as soon as possible. More

by Angelamarrtiinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 14, 2024 -

BMW of Dallas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2024

Best customer service (Brandy), easiest, most informative with the video text of my car, explanation of what needed to be done and the online payment so my car would be waiting in the service drive through t More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Jan 12, 2024 -

BMW of Dallas responded

Hi Susan, thank you for your kind review; we are happy to pass along your comments to Brandy here at BMW of Dallas! If you ever need help, just give us a call. Happy motoring!

January 09, 2024

The dealer had excelente service and good personal, they give me good alternative for don’t get boring More

by Lorena Vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Marquez
Jan 12, 2024 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us, Lorena! If you need more help, our team is available to talk -- safe travels!

January 08, 2024

Great service by keeping me up to date on the status of my car and offers that were available to save money on my service. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 11, 2024 -

BMW of Dallas responded

Hi Ray, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 08, 2024

Francisco worked me in for tire replacement on a Monday am within 99 minutes as promised. More

by Rvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
Jan 11, 2024 -

BMW of Dallas responded

Hi, we're happy you found Francisco to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

January 06, 2024

Parker was very attentive and willing to assist in every way. His customer service skills out of five stars is ten! More

by Tomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Jan 08, 2024 -

BMW of Dallas responded

Hi Tomas, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

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