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BMW of Dallas - Service Center

Dallas, TX

4.8
994 Reviews

994 Reviews of BMW of Dallas - Service Center

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January 30, 2024

The service advisor was very helpful and explained the repairs needed. While the overall service took longer than expected, Oscar made sure we were informed and helped to expedite the paperwork. Oscar is More

by David D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Feb 01, 2024 -

BMW of Dallas responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2024

Great responsiveness. And attention to my needs. Colin was very efficient and had excellent customer skills. More

by wmbyerley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin root
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Feb 01, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2024

My service agent Nikki Ramos was a saint. She went above and beyond to take care of me. More

by Cjones9561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ramos
Report | Print
Jan 27, 2024 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2024

Recently I had my car serviced, Mr. Deen toke very good care of the Situation More

by Essam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SaadEldeen “ Deen”
Report | Print
Jan 25, 2024 -

BMW of Dallas responded

Hi Essam, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2024

Advisor ensured to keep me updated and provided me with a rental , and ensured to get my car back. More

by ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaime’s
Report | Print
Jan 23, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2024

Had a no hassle experience. Fernando was awesome. No problems. No surprises. Everything done on time and with quality and professionalism More

by Steven-Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jan 21, 2024 -

BMW of Dallas responded

Hi Steven, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2024

Great Dealership, the service department is outstanding. Victor-Service Advisor went above and beyond. Much appreciated. More

by Vivi24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jan 21, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2024

MINI of Dallas always takes great care of my vehicle for all services it needs More

by BGood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servero Lopez
Report | Print
Jan 20, 2024 -

BMW of Dallas responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 17, 2024

I have a great experience Oscar was very helpful and walk me through the whole process of service thank you Oscar More

by Gabriela López
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jan 20, 2024 -

BMW of Dallas responded

Hello Gabriela, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2024

I wanted to express my sincere gratitude for the outstanding service I received at your dealership. From the moment I walked in, your team went above and beyond to ensure a smooth and pleasant exper More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severo López and luis
Report | Print
Jan 17, 2024 -

BMW of Dallas responded

Hi Rafael, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! Don't hesitate to call us if you ever need anything. Be safe on the road!

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