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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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February 06, 2024

Extremely polite and courteous. So friendly, prompt and professional staff. Overall great customer service care. More

by Betty.irvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio ?
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Feb 09, 2024 -

BMW of Dallas responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

February 06, 2024

I had the opportunity to work with Francisco. Exceptional service, and he was always quick to handle my needs. More

by corey.k.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 09, 2024 -

BMW of Dallas responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 05, 2024

Parker Adams is fantastic at his job. Very clear and engaging and thoughtful to the customer More

by JarrkoVarvio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Report | Print
Feb 06, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 05, 2024

Quick service, and overall transparent pricing. They were able to answer any questions I had. More

by Angel Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servero
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Feb 10, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 02, 2024

All dealers have systems but BMW Dallas’ works because their people care and are problem solvers taking responsibility as opposed to being defensive in their customer service. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Mukupe
Report | Print
Feb 03, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2024

This location gave fast friendly service. The staff was courteous and knowledgeable. I received timely updates regarding repairs More

by Richardsonchris26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severo
Report | Print
Feb 02, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2024

Fast and easy to work with good atmosphere in the dealership and parts department good service More

by closg54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
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Feb 02, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2024

Came in for multiple recalls. Verify satisfaction with the repairs . Brandi is very professional and well communicated. Thanks. More

by mjvu1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Report | Print
Feb 03, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Feb 03, 2024 -

mjvu1008 responded

Very Satisfied with the Service.

Feb 03, 2024 -

mjvu1008 responded

Very satisfied with the work

January 31, 2024

Nikki was great again at the service center. She got me in and out in a timely fashion. Thank you again Nikki! More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ramos
Report | Print
Feb 02, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 30, 2024

The service advisor was very helpful and explained the repairs needed. While the overall service took longer than expected, Oscar made sure we were informed and helped to expedite the paperwork. Oscar is More

by David D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Feb 01, 2024 -

BMW of Dallas responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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