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BMW of Dallas - Service Center

Dallas, TX

4.8
974 Reviews

974 Reviews of BMW of Dallas - Service Center

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October 25, 2024

Tyler was very helpful and made the process very easy. The would recommend BMW of Dallas to anyone. More

by Abe Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 26, 2024 -

BMW of Dallas responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2024

Victor is the go to person. He helped us with the service after waiting for an hour without anybody helped us fill out the forms. Give 5 stars only because of him. More

by chenth86
Recommend Dealer
Yes
Employees Worked With
Victor
Oct 18, 2024 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

October 12, 2024

Tyler was a great service rep. Got my car fixed in time and service was excellent. More

by X7Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 18, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2024

Courteous, excellent and timely service. Service advisor was very friendly and helpful. Very much appreciated the excellence of my service today.I'm More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 18, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Diane! If you ever need help, just give us a call. Happy motoring!

October 11, 2024

Carlos was efficient. On my way from Houston to Hurst my tire on my mini copper had a blowout. AAA towed me to Mini of Dallas. Carlos got the special tire for the next day More

by nkeiser0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Yesenia
Oct 18, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 11, 2024

Great experience! Love the communication as vehicle was being worked on. Will definitely be coming back. More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Oct 12, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 10, 2024

Took my 2024 BMW X3 in to get a new tire. While there, I had another issue needing to be addressed. A little “mansplaining” from the tech. I had an intermittent problem with the auto lock fea More

by pathollandrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silverio
Oct 12, 2024 -

BMW of Dallas responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (972) 763-5528 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 05, 2024

Great job by Brandi! Made it fast easy and fair. Will be back, largely due to Brandi More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Oct 12, 2024 -

BMW of Dallas responded

Hi Randy, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

October 03, 2024

Took our 2009 528i in for (PVC) recall, made an appt, in /out in about 2 hours, didn't try to say the car needed any additional repairs after their inspection. Pleasant experience? More

by tobylinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gonzales
Oct 12, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2024

Brought my MINI in for service. Mikola took great care of me by keeping me updated on the progress and giving me an updated, out the door, cost on my repairs! Also was able to use S More

by Papajim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikola
Oct 05, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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