BMW of Dallas - Service Center
Dallas, TX
974 Reviews of BMW of Dallas - Service Center
Victor is the go to person. He helped us with the service after waiting for an hour without anybody helped us fill out the forms. Give 5 stars only because of him. He helped us with the service after waiting for an hour without anybody helped us fill out the forms. Give 5 stars only because of him. More
Courteous, excellent and timely service. Service advisor was very friendly and helpful. Very much appreciated the excellence of my service today.I'm Service advisor was very friendly and helpful. Very much appreciated the excellence of my service today.I'm More
Carlos was efficient. On my way from Houston to Hurst my tire on my mini copper had a blowout. AAA towed me to Mini of Dallas. Carlos got the special tire for the next day On my way from Houston to Hurst my tire on my mini copper had a blowout. AAA towed me to Mini of Dallas. Carlos got the special tire for the next day. I had an evening dr appointment and Carlos arranged a Lyft to my Dr. my dr gave me a ride to my hotel. Next day Carlos texted me with the details and the repairs completed and arranged for a Lyft to bring me to the dealership. I was able to leave on time to drive back to Houston. Great service from this dealership. More
Took my 2024 BMW X3 in to get a new tire. While there, I had another issue needing to be addressed. A little “mansplaining” from the tech. I had an intermittent problem with the auto lock fea While there, I had another issue needing to be addressed. A little “mansplaining” from the tech. I had an intermittent problem with the auto lock feature on the car and the tech sent pictures of the screen showing my auto lock settings. Because the problem was not present during service, it went undiagnosed. Silverio my customer service rep, was very nice and helpful. Comfortable and clean waiting area. More
Took our 2009 528i in for (PVC) recall, made an appt, in /out in about 2 hours, didn't try to say the car needed any additional repairs after their inspection. Pleasant experience? /out in about 2 hours, didn't try to say the car needed any additional repairs after their inspection. Pleasant experience? More
Brought my MINI in for service. Mikola took great care of me by keeping me updated on the progress and giving me an updated, out the door, cost on my repairs! Also was able to use S Mikola took great care of me by keeping me updated on the progress and giving me an updated, out the door, cost on my repairs! Also was able to use Sunbit so I can pay this out over time. The only area dealership that uses this!! Highly recommend you give them a try! More