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BMW of Dallas - Service Center

Dallas, TX

4.8
994 Reviews

994 Reviews of BMW of Dallas - Service Center

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March 07, 2024

Andrew H has been awesome on my last 3 visits! I drive from La for this dealership’s customer service! Since moving back to the south 3 years ago, they have taken care of my vehicle without the p More

by cxd134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
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Mar 10, 2024 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 06, 2024

Service advisor was terrific. I would recommend him to everyone. He worked hard to satisfy my needs. More

by One2run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
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Mar 10, 2024 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 06, 2024

Had a great experience with everyone I interacted with, very generous when speaking about the car, and went above and beyond with answering questions. More

by bamboo.mounts-0d
Recommend Dealer
Yes
Employees Worked With
Jose Silva, Victor
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Mar 10, 2024 -

BMW of Dallas responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 03, 2024

The maintenance service was done on time. Received discounts for service done. Courtesy ride for drop off and pick up much appreciated. More

by Conrad Wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Riley
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Mar 08, 2024 -

BMW of Dallas responded

Hi Conrad, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 01, 2024

The customer service was exquisite. Oscar miranda was wonderful. I would be going back everytime I need help with my car! More

by arieljewell1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda (9104)
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Mar 03, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2024

Very satisfied . Timely service . Perfect diagnosis courteous staff. Auto retuned clean washed and ready to be enjoyed More

by Vino
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 01, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Vino! Feel free to stop by if you ever need any more help.

February 28, 2024

First time @BMW Dallas…Tanner, my service advisor, was great! Kept me informed throughout the process and was patient. Would recommend him and will use for future service visits. More

by rms85
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Mar 03, 2024 -

BMW of Dallas responded

Hi, thank you for taking the time to leave a review for us at BMW of Dallas. We're happy we could meet your expectations! We appreciate your recommendation and we hope to be of service again in the future.

February 26, 2024

Hi I highly recommend Dallas BMW they've always treated me with respect and the most informative information to keep my 750i in tip top running condition More

by Vince Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Feb 29, 2024 -

BMW of Dallas responded

Hi Vince, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 25, 2024

Colin Roof explained with thoroughness what was needed. A professional. Very satisfied with services provided. More

by Diego Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Roof
Report | Print
Feb 27, 2024 -

BMW of Dallas responded

Hi Diego, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 24, 2024

Tanner provided great service and was very knowledgeable. Was a seamless process in and out thanks! More

by eljjang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Feb 27, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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