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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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March 22, 2024

Great service and on time completion! Service advisor Parker Adams is very honest and courteous! More

by Kushal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Mar 22, 2024 -

BMW of Dallas responded

Hi Kushal, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 20, 2024

This is a very busy dealership. .. please consider a wait time of minimum 2 hours wait to get a regular oil change service.That said I believe the service staff does a phenomenal job More

by dauned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 22, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2024

My advisor Brandi was phenomenal! Communication was on point as always and always fair prices. My technician Tim Reeves is one of the best you can ask for, specially with M cars like More

by Jtrevf10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Mukupe, Tim Reeves, Vincent Hudson and Carlos Fonseca
Mar 21, 2024 -

BMW of Dallas responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 16, 2024

Great service with a video of work needing to be completed. We also received a managers discount with our extensive 5star repairs. More

by johnson5075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar
Mar 19, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2024

Excellent customer service and detail to attention was given. Communicated throughout every step of the way! More

by bchaney1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Dean
Mar 16, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 13, 2024

The service rep Tyler at BMW of Dallas is the best I just love the service Thanks for everything More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 15, 2024 -

BMW of Dallas responded

Hi Bev, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2024

the perfect fastest service ever i had experience in other dealers this is the top best BMW More

by vic6vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
francisco
Mar 14, 2024 -

BMW of Dallas responded

Hi, we are so happy to read such a great review about BMW of Dallas! If you ever need help, just give us a call. Happy motoring!

March 10, 2024

Great fast service. I needed a new tire, oil change and brake fluid flush and the got it done in less than a day! More

by dcastelvecchi
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 12, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2024

The attention to detail and the follow-up while they were working on my car was excellent! More

by Susan_Dwyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda, Nathan
Mar 12, 2024 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2024

Andrew H has been awesome on my last 3 visits! I drive from La for this dealership’s customer service! Since moving back to the south 3 years ago, they have taken care of my vehicle without the p More

by cxd134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Mar 10, 2024 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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