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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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May 10, 2024

I have 2, not one but 2 BMW Service Centers within a 15 min drive from me but I choose to drive 45 min to BMW of Dallas With Dean Nassar as my service advisor manager and Tim keeping my 158k+ mile vehi More

by bmwbmwbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Tim
May 12, 2024 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2024

The service representative was very helpful throughout the process. They take their time to explain the issue. More

by kri_kri11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severo
May 10, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2024

Great service. .got me in and out quickly, friendly knowledgeable staff, I use them for all my BMW service, never an issue More

by pachecoj549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
May 10, 2024 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

May 08, 2024

Tanner was very nice. Everything was explained clearly Job completed car returned cleaner than was taken in. Thank you. More

by apparel1137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 10, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 03, 2024

Simply put, this service department does what they say, when they say they are going to do it. My service agent Colin keeps me informed and somehow eases the pain of having your car serviced, from arrangin More

by Quiztim05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
May 06, 2024 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2024

Fernando is amazing and keeps me updated! Great communication between him , he knows what he is doing ! More

by jayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 03, 2024 -

BMW of Dallas responded

Hello Jayden, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

May 01, 2024

This was my second time at this dealership and I was again amazed by the service. Tyler was a wonderful service agent: he guided me through my service options and made sure I was comfortable and had eve More

by jonathansilander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Service Associate
May 03, 2024 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2024

Wonderful service experience from start to finish. They had a loaner car waiting for me on arrival. Service was performed quickly. My car was waged and ready at checkout. Vincent Hudson runs an excep More

by csg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hudson
May 03, 2024 -

BMW of Dallas responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2024

BMW of Dallas Service Department provided professional personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain m More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 28, 2024 -

G responded

Excellent Service: if you take your vehicle to BMW of Dallas for service, you will receive expert care. If you are lucky enough to get Andrew as your service manager you can relax knowing that your vehicle’s needs will be analyzed accurately,, have all questions answered and the work you consent to completed in a timely manner.

Apr 29, 2024 -

BMW of Dallas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2024

Quick response time and very friendly! They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. More

by kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, Fernando
Apr 29, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Kristi! Feel free to stop by if you ever need any more help.

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