BMW of Dallas - Service Center

BMW of Dallas Service Department provided professional personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain m personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain my car’s problems in terms I could understand. More

Quick response time and very friendly! They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. More

Our service advisor is professional and knowledgeable in helping us with our BMW X5 service needs. Highly recommend BMW of Dallas for service needs. helping us with our BMW X5 service needs. Highly recommend BMW of Dallas for service needs. More

I would like to thank BMW or Dallas for the great customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… More

Excellent service. Can’t say enough for the fine work done by Francisco Torres. He’s very engaging, highly responsive to all questions - definitely customer centric. Hi Can’t say enough for the fine work done by Francisco Torres. He’s very engaging, highly responsive to all questions - definitely customer centric. Highest rating!! More

The service was completed as expected. Even though it took a bit longer than expected, I received clear communication from Fernando and the addition of the loaner vehicle made for a great Even though it took a bit longer than expected, I received clear communication from Fernando and the addition of the loaner vehicle made for a great experience. More

My service adviser Mr Saad dean has a good personality and his working style is good and he is so helping. and his working style is good and he is so helping. More

I recently had an outstanding experience with the service department at BMW. Tanner went above and beyond to address my concerns and ensured that my car was serviced promptly and efficiently. He helped save department at BMW. Tanner went above and beyond to address my concerns and ensured that my car was serviced promptly and efficiently. He helped save me a good amount of money on the parts that needed to be replaced. The attention to detail and commitment to customer satisfaction truly stood out. More

Carlos , he’s a excellent representative, needs more like him in the world to represent other businesses him in the world to represent other businesses More

My service advisor was Fernando Marquez. I have worked with him several times. He does an excellent job. He is prompt, knowledeable, detail oriented, friendly, and a pleasure to work with. I I have worked with him several times. He does an excellent job. He is prompt, knowledeable, detail oriented, friendly, and a pleasure to work with. I will continue as a loyal BMW of Dallas customer. More