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BMW of Dallas - Service Center

Dallas, TX

4.7
993 Reviews

993 Reviews of BMW of Dallas - Service Center

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May 23, 2024

The sales and service teams are both very attentive and efficient. They provide targeted, understandable information, and are honest and trustworthy. Oscar was particularly helpful with my service needs More

by Khoury90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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May 25, 2024 -

BMW of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2024

The best dealership I’ve been to thus far. Ask for Victor for the best customer service and communication. More

by Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Víctor
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May 24, 2024 -

BMW of Dallas responded

Hi Quinn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 22, 2024

Awesome service center, the manager is great and so is my service advisor. I have been going there for many years. More

by rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent the manager of service, Dean Nassar
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May 23, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 19, 2024

Y y y y y y y y y y y y y y y y More

by frybie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 21, 2024 -

BMW of Dallas responded

Hi, thank you for the high star rating! If you ever need help, just give us a call. Happy motoring!

May 18, 2024

Great service. X x x x x x x x x x x x x More

by Cameronadams0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 20, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

great experience! everyone is very friendly and approachable, and makes me feel like they genuinely have mine and my car’s best interest in mind. They’ve always been h More

by madimalone5198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar Saad
Report | Print
May 20, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 15, 2024

Took car for basic service. Was informed car was ready for pickup. I show up and waited more than an hour as car was still being worked on. After hour and half the car arrived More

by Threekingsdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sylverio
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May 16, 2024 -

BMW of Dallas responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Dallas take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5528. We hope to hear from you.

May 15, 2024

Dealership is Very clean neat and efficient. My service advisor is polite professional and customer service oriented. More

by Rusty.Rippamonti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
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May 17, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 13, 2024

Dealer was able to get a repair coverage under warranty. Other repairs were perfect. The car has been clean and was immaculate when we picked it up. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severo
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May 14, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Richard! If you ever need help, just give us a call. Happy motoring!

May 10, 2024

Andrew was terrific. Everything was done in a timely manner. He did a great job. More

by marilyndurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 12, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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