BMW of Dallas - Service Center

Excellent my last visit was above expectations especially since the visit before this one wasn’t as good especially since the visit before this one wasn’t as good More

They have always provided excellent service in a timely manner keeping the customer in the loop. manner keeping the customer in the loop. More

Fernando was amazing. He was very thorough and punctual. He made sure I was very well taken care of. He went above and beyond on my car repairs. Thank you Fernando He was very thorough and punctual. He made sure I was very well taken care of. He went above and beyond on my car repairs. Thank you Fernando More

Very good service, Tanner was great and was really helpful and explained really well. I would recommend helpful and explained really well. I would recommend More

My service advisor was great! I am also satisfied with the service performed on my car. I am also satisfied with the service performed on my car. More

Dean is an excellent service rep who I have worked with on several occasions. Great job and excellent in keeping his clients informed on several occasions. Great job and excellent in keeping his clients informed More

Working with Dean makes the process smooth and keeps us bringing both our vehicles to BMW of Dallas for service even there are 2 other BMW service centers with 20 mins of our house bringing both our vehicles to BMW of Dallas for service even there are 2 other BMW service centers with 20 mins of our house More

Severo and Mikola took wonderful care of me! Provided uber rides and beverages for me and my husband. To and from North Park Center while we waited for my car. Provided uber rides and beverages for me and my husband. To and from North Park Center while we waited for my car. More

Service was great, but the Call Center is HORRIBLE! They had no information on my car and gave me the wrong time for my service. They also told me my service would take three hours, which my service ma They had no information on my car and gave me the wrong time for my service. They also told me my service would take three hours, which my service manager said was false. The couple sitting next to me had a confirmation email for service the day before, but when they arrived there was no information no information that they had an appointment. BMW needs to reevaluate who they use for a call center. More

Francisco was very professional,accommodating and great communication. He made my service appointment pleasant and quick. communication. He made my service appointment pleasant and quick. More