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BMW of Dallas - Service Center

Dallas, TX

4.8
991 Reviews

991 Reviews of BMW of Dallas - Service Center

Sort by
January 10, 2025

Horrible service dept ! Where do i start, just try getting a person to give you a price on something, impossible. I tried chat, calling, you name it. You can't even get anyo More

by Jojo
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ana
December 24, 2024

Superb service w Victor! Chris Jergens in leasing has always been a pleasure to work with. More

by jsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 24, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

Great experience from the moment I pulled in to the service drive till I received my car back after repairs the next day. They updated me on the progress of the car the whole time. More

by Mo Dandan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
Dec 24, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2024

Very thorough analysis of issues. Work was performed as promised. Service advisor (Carlos) explained everything clearly. More

by seabird20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 21, 2024 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2024

They spent the time to fully ensure the issue was properly diagnosed and were very communicative throughout. Francisco did a great job as did his tech team. More

by yashsamant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 20, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Yashsamant! If you ever need help, just give us a call. Happy motoring!

December 16, 2024

I really appreciate the time and effort this dealership put forward into fixing my vehicle More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ramos
Dec 20, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Josh! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2024

This dealership is Awsome they treat you like family the service department & service advisors are always on point More

by Profound1768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi ,
Dec 20, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 05, 2024

My experience with BMW of Dallas was fast and easy. Everything was handled very professionally . More

by edwards_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikola
Dec 06, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

December 05, 2024

Very trustworthy, great service , best service advisor, have been a customer for over 15 years More

by ro5transport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Dec 08, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2024

After dealing with other BMW dealers I will continue to make BMW Dallas my service department. They have FIXED my used 430 so that it runs like new. More

by Duni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 05, 2024 -

BMW of Dallas responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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