BMW of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had a fantastic experience with BMW of Dallas for my recent car repairs. The service team was highly professional and attentive, ensuring that my vehicle was repaired efficiently and to the highest stan recent car repairs. The service team was highly professional and attentive, ensuring that my vehicle was repaired efficiently and to the highest standard. Communication was clear throughout the process, and I appreciated their attention to detail. I highly recommend BMW of Dallas for top-notch service and repairs! More
I scheduled an appointment arrive on time for my appointment and my service tech, Severo tells me he can get me a Lyft and we will call you Monday. I’m like hm weird I need to get to work. After I’m appointment and my service tech, Severo tells me he can get me a Lyft and we will call you Monday. I’m like hm weird I need to get to work. After I’m in the Lyft I start questioning. So I responded to his text asking why I would be until Monday. He states my appointment is Monday at 7am and not Friday (today) at 10:30am. I said no and sent him a photo of my appointment confirmation. He sends me a screenshot of someone else’s profile with a completely different car. I then ask to speak to someone else and he continues to tell me how busy they are and a bunch of other info that doesn’t pertain to me or my car. Finally his supervisor calls me and tries to make it right but at that point of not even knowing what customer you are taking care of let alone performing services on is wild. The trust is gone. BMW Arlington took me in right away on the same day and was 10/10 on Customer service, service in general and I would tell anyone take the drive to Arlington it is totally worth it. They even delivered my car back to Dallas free of charge! More
My first experience with this dealership and very pleasant. Sales person was great and financial manager was effortless. Overall, great purchasing experience. pleasant. Sales person was great and financial manager was effortless. Overall, great purchasing experience. More