BMW of Dallas

BMW of Dallas has always been my first choice. They always provide excellent service. Thanks BMW of Dallas. They always provide excellent service. Thanks BMW of Dallas. More

The service advisors have been great, but the process to get vehicle scheduled in was not. The call center employee scheduled me in for oil change and I specifically requested a loaner car because I had to get vehicle scheduled in was not. The call center employee scheduled me in for oil change and I specifically requested a loaner car because I had to get to work. She assured me I would have one. I get to BMW for appt, and not only was there no loaner car available, but they didn't even show that I had an appt! I even had the email confirmation from BMW. They got me in and sent a Lyft driver to pick me up. The car was likely a 1990 Nissan Sentra that was wrecked in the front and was running on a spare tire on the back driver side. NOT the kind of service I have ever received from Lexus AND Infiniti in the past, as they all but rolled out the red carpet. Lexus even drove all the way to my home and picked up the car when I needed oil changes! Again, the service advisor was very kind and helpful. But the overall process with BMW has been disappointing. More

My car was towed Saturday. I was fortunate to get a tire from a blow out. Was there for four hours. Lots of help in terms of people overseeing the line however my car was not w I was fortunate to get a tire from a blow out. Was there for four hours. Lots of help in terms of people overseeing the line however my car was not washed and a hook is still front from towing. I cannot take off myself so I will have to go to dealership here in Amarillo More

Transaction was seamless. Staff very friendly and not high pressure. We will definitely be back. Staff very friendly and not high pressure. We will definitely be back. More

Love the service team lead by Vincent! They are all good...Norma, Derek, Victor. Never had anyone that wasn't top notch. They are all good...Norma, Derek, Victor. Never had anyone that wasn't top notch. More

Great experience ! People were super friendly, fast service and I even got a video with explanation of what they did to my car ! Wowww !!! Loved it People were super friendly, fast service and I even got a video with explanation of what they did to my car ! Wowww !!! Loved it More

Best BMW dealership in Dallas by far! Fantastic service department easy to schedule and super friendly. Fantastic service department easy to schedule and super friendly. More

In May, I purchased a used, 2014 BMW 528I. My salesperson was Caleb. He has done an outstanding job in taking care of our every need and concern. I do have one concern. It is now June, My salesperson was Caleb. He has done an outstanding job in taking care of our every need and concern. I do have one concern. It is now June, one month after purchasing the car and I had to have the spark plugs and ignition coils replaced, costing $1223.00. Why wasn’t the changing of the Spark plugs and ignition coils, replaced as a thorough preparation for a preowned BMW? With this, I’m NOT HAPPY. More

Colin Roof took care of getting me taken care of in a timely manner. Thanks timely manner. Thanks More

I came to BMW of Dallas because I couldn’t find what wanted in Houston. They had the car and they had a very good price. They also gave me more for my trade than any dealer I talked to. They may the pro wanted in Houston. They had the car and they had a very good price. They also gave me more for my trade than any dealer I talked to. They may the process easy and the turnaround very quick. First class all the way around! More