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BMW of Dallas
Dallas, TX
1,565 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,565 reviews
October 06, 2023
Currently owning numerous car brands (BMW, Mercedes, Lexus, & Ford), I would give BMW service a 3 of 5. I was not greeted upon arrival, the arrival valet were all talking among themselves, I walked into Lexus, & Ford), I would give BMW service a 3 of 5. I was not greeted upon arrival, the arrival valet were all talking among themselves, I walked into the advisor area and had to ask for assistance. They didn’t have loaner vehicles either. Based on my experience, I rate Lexus Service Centers a 5 of 5. I’m always greeted immediately and they always provide a loaner. I will be selling my BMW soon and buying a second Lexus to go along with my wife’s. More
by CpdgdoubleT
Employees Worked With
Victor
October 04, 2023
Best car dealership in DFW area. Very knowledgeable sales associate. Extremely courteous and very helpful. Bought two cars this year and they bought me as life long customer. Thanks Very knowledgeable sales associate. Extremely courteous and very helpful. Bought two cars this year and they bought me as life long customer. Thanks everyone there. Very special thanks to ZU . More
by Salvi5705
Employees Worked With
Zu Garcia
October 03, 2023
I had my 1 series convertible in for an oil change to prepare for an unexpected road trip (so unexpected that I scheduled my 2:30pm appointment at 2am the day of). Dean Nassar was exceptional! He was prepare for an unexpected road trip (so unexpected that I scheduled my 2:30pm appointment at 2am the day of). Dean Nassar was exceptional! He was able to accommodate this hastily made appointment and get me a multi-point inspection for added peace of mind on the road. He was kind, patient, and communicated in a timely and professional manner. More
by GT
Employees Worked With
Dean Nassar
October 03, 2023
The service and convenience of dropping off cars and getting rides is unbeatable. The wait time is minimal and online service scheduling is excellent. All the service advisors are professionals. My two getting rides is unbeatable. The wait time is minimal and online service scheduling is excellent. All the service advisors are professionals. My two complaints are that the cost of service for some issues are 2x-3x the cost to do the same service in other BMW certified shops. For example, a door actuator assembly for soft close on a 2011 BMW 528i F10 cost estimate is about $1350 compared to a $500 job elsewhere. Second issue is that the multi-point check service suggestions are WAY too pessimistic. On my same 2011 F10, I was told in 2015 that my starter was making too much noise when starting and it needs to be replaced. Well, it lasted till 2022 when I had to finally replace it. I think the second issue is more problematic. The video links for the multi-point checks are awesome way to visualize the service suggestions. I think BMW of Dallas technicians need to suggest more accurately a sensible timeline of when those suggested services need to be actually performed. More
by irfan
Employees Worked With
Brandi
October 03, 2023
Martin Burgos was professional and courteous and I appreciate that. BMW is a class act and everyone treated me well and took great care of my X5. I want to thank everyone especially Mr. Burgos. Stace appreciate that. BMW is a class act and everyone treated me well and took great care of my X5. I want to thank everyone especially Mr. Burgos. Stacey Rogers More
by Stacey Rogers
Employees Worked With
Martin Burgos
October 03, 2023
Tyler is the best advisor that I have ever worked with. He is very knowledgeable, kind and very professional. I went to another bmw dealership and I will never do that again. I came back to Tyler because h He is very knowledgeable, kind and very professional. I went to another bmw dealership and I will never do that again. I came back to Tyler because he always exceeds my expectations. Every time I need service I will go to the BMW of Dallas and ask for Tyler! He is the best! More
by ehofdallas
Employees Worked With
Tyler
