BMW of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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White glove service! They fixed my recalls, provided LYFT from the dealer ship back to my home while they worked on my car. They sent me a video of the things they inspec They fixed my recalls, provided LYFT from the dealer ship back to my home while they worked on my car. They sent me a video of the things they inspected and provided suggestions on things to replace on my car. When I went to pick up my car they also provided another LYFT to the dealership. To top it off, they provided me with a half tank of gas! I was not expecting that. Thank you so much!! More
I’m giving Dallas BMW 5 stars even though they made a mistake on the oil change that required the car to be brought back the next day and fixed. Fernando and the service team quickly recognized the erro mistake on the oil change that required the car to be brought back the next day and fixed. Fernando and the service team quickly recognized the error and responded with professionalism and speed to make it right, to include staying an hour past his shift to ensure I got the car in time to get to my other event that evening. Of course no one likes to make or experience an error, but how one responds to problems makes all the difference. More
BMW Dallas was the easiest place I’ve ever purchased a new car. Nicholas and Pierre were absolutely great to work with. I will definitely be back. Cody D new car. Nicholas and Pierre were absolutely great to work with. I will definitely be back. Cody D More
Reasons why I’m leaving this review. 1. Bring in a 7 series and the loner provided was a 2 series. I sat in the drivers seat like a granny because I couldn’t fit my kids car seats in 1. Bring in a 7 series and the loner provided was a 2 series. I sat in the drivers seat like a granny because I couldn’t fit my kids car seats in the back. Carlos the loan car associate has no compassion. 2. It’s a typical franchise store experience. They can’t go the extra mile and want to charge several thousands more for all their overhead. 3. After I refuse their service they then make an effort to assist further. More