BMW of Dallas

James was amazing and the service was impeccable. They really took great care of us! They really took great care of us! More

My service advisor (Victor) is competent, responsive and always works with me to find the right solution. always works with me to find the right solution. More

I got my vehicle serviced at BMW Dallas. Everyone was so kind and helpful. If you can request a service advisor I would highly recommend Darick! Darick was understanding through the whole pr Everyone was so kind and helpful. If you can request a service advisor I would highly recommend Darick! Darick was understanding through the whole process and really explained everything they were going to do. In this economy who isn’t stressed to find out they need vehicle repairs? I feel like we built a good rapport. It’s not common to find such nice people in the maintenance department! 100% would recommend this dealership. Thank you very much to BMW of Dallas ⭐️⭐️⭐️⭐️⭐️ More

One of the most shadiest, unethical dealer in the metroplex. Don’t let the name BMW of Dallas fool you. I was there earlier to negotiate and ready to buy the X4M, my sale guy and his manager said the metroplex. Don’t let the name BMW of Dallas fool you. I was there earlier to negotiate and ready to buy the X4M, my sale guy and his manager said there is another customer want to buy the same car. After my wife test drive the car and we’re ready to proceed with the purchase, they said the car sold the customer that came after us. How would they sold the car if they let us test drive the vehicle and told us that they may sell to another customer while dealing with us (since we came in 1st and isn’t what 1st come 1st serve should be). DO NOT buy from this dealer if you don’t want to end up being like me. Never thought that I would witness something like this at a legit dealer - apparently they are not since they do not care about customer experience/satisfaction. You will be better off over at Sewell, ParkPlace or elsewhere but not here. RUN… I will never put my foot back to this dealer ever and will ensure that my friends and families DO NOT go here. These are seriously BAD people and services. ---- NOTE: I received a call yesterday (10/21/2024) from the GM in Austin and he apologized. As a result, I didn't accept his apology, as he did not acknowledge his Sale Manager's actions were wrong and was unaware of the situation. As I explained to him, if the Sale guy or the Sale Manager instructed me strongly that if I didn't buy the vehicle then they would sell it to the guy who came in after me, instead they agreed to have my wife come and test drive and gave me the credit card to proceed - we only found out after the test drive that the car had been sold to the guy who came after me without any notice. If we knew this beforehand: A- I wouldn't have my wife come and meet me B- We would've walked away from the dealership and saved everyone time More

Tyler was very helpful and made the process very easy. The would recommend BMW of Dallas to anyone. The would recommend BMW of Dallas to anyone. More

Brittany fixed my issues and got me what I wanted! I would Highly recommended this place to my friends and family! I would Highly recommended this place to my friends and family! More

Excellent service and attention when choosing a new car with the help of Robin McCormick with the help of Robin McCormick More

This may have been the 7th BMW we bought in the last 30 years but it was certainly the BEST experience we ever had at a BMW dealership. Aldo was far and away the best salesperson we ever dealt with. Frie years but it was certainly the BEST experience we ever had at a BMW dealership. Aldo was far and away the best salesperson we ever dealt with. Friendly, upbeat, knowledgeable, and best of all, he didn’t play games like so many other dealerships do. He made the entire experience stress free and pleasant. Go to Dallas BMW if you want a great experience. More

Great dealership with really good people and large inventory. Very easy to work with and both Robin McCormick in sales and Trey Underwood in finance we very knowledgeable. Highly recommend! inventory. Very easy to work with and both Robin McCormick in sales and Trey Underwood in finance we very knowledgeable. Highly recommend! More

Victor is the go to person. He helped us with the service after waiting for an hour without anybody helped us fill out the forms. Give 5 stars only because of him. He helped us with the service after waiting for an hour without anybody helped us fill out the forms. Give 5 stars only because of him. More