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BMW of Dallas
Dallas, TX
1,540 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,540 reviews
May 14, 2024
I have had a terrible experience with BMW of Dallas. I purchased a 2021 BMW 330i with 7,000 miles in August of 2022. It was on lease prior to this since it was new, all through BMW of Dallas. I was told I purchased a 2021 BMW 330i with 7,000 miles in August of 2022. It was on lease prior to this since it was new, all through BMW of Dallas. I was told the vehicle was "too new" and "too low mileage" to CPO, and I was given a clean Carfax for the vehicle. Now, 15,000 miles later, I have since moved and took the car to my new local BMW dealership for a service issue. They informed me that the vehicle had been in a collision and I ran another Carfax and now there is a collision report from October of 2021. The BMW technicians at the new dealership caught these issues very quickly upon opening it up. Either BMW of Dallas knew about the collision and did not CPO the vehicle or, giving benefit of the doubt, they performed a lackluster inspection which was not sufficient to catch these clear issues. Now, I am facing substantial non-covered repair expenses since the collision repair work was done with non-BMW parts which don't qualify for the warranty, and BMW of Dallas is being less than helpful and refusing to acknowledge any responsibility. If you purchase a used vehicle from BMW of Dallas - even a nearly brand new one - buyer beware! And to BMW of Dallas - don't comment here about reaching out to your GM - he's been on email chains so is well aware. More
by justinh15
Employees Worked With
Mark, Troy
May 13, 2024
Dealer was able to get a repair coverage under warranty. Other repairs were perfect. The car has been clean and was immaculate when we picked it up. Other repairs were perfect. The car has been clean and was immaculate when we picked it up. More
by Richard
Employees Worked With
Severo
May 10, 2024
I have 2, not one but 2 BMW Service Centers within a 15 min drive from me but I choose to drive 45 min to BMW of Dallas With Dean Nassar as my service advisor manager and Tim keeping my 158k+ mile vehi min drive from me but I choose to drive 45 min to BMW of Dallas With Dean Nassar as my service advisor manager and Tim keeping my 158k+ mile vehicle in top shape I dont have to worry about the usual arguments that have been the history of my visits to other dealerships As long as this stays true I will continue to trust BMW of Dallas More
by bmwbmwbmw
Employees Worked With
Dean, Tim
May 04, 2024
From David Boice, our sales associate, to Muhammad in the finance department. I was so impressed with the service and high level of professionalism. I’m happy we shopped at BMW of Dallas. Thanks, Toby finance department. I was so impressed with the service and high level of professionalism. I’m happy we shopped at BMW of Dallas. Thanks, Toby More
by jeeptj53
Employees Worked With
David Boice
May 04, 2024
Walked in on a rainy day to look at a couple of cars. Covered parking for the vehicles was very nice. Smooth transaction on the car for an out of state buyer. Soren setup enclosed shipping to Color Covered parking for the vehicles was very nice. Smooth transaction on the car for an out of state buyer. Soren setup enclosed shipping to Colorado and everything from the money wires, to the delivery of car and title went smoothly. More
by Eric Fetzer
Employees Worked With
Soren Hawlery
May 03, 2024
Simply put, this service department does what they say, when they say they are going to do it. My service agent Colin keeps me informed and somehow eases the pain of having your car serviced, from arrangin when they say they are going to do it. My service agent Colin keeps me informed and somehow eases the pain of having your car serviced, from arranging transportation to the checkout. More
by Quiztim05
Employees Worked With
Colin
