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BMW of Dallas
Dallas, TX
1,534 Reviews
BMW of Dallas is your local BMW dealer serving the Dallas, Highland Park, Irving, Garland, and Arlington areas. Whether you are interested in getting behind the wheel of a new or used BMW or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,534 reviews
December 08, 2010
Great car, very fair price, awesome new facility, Great car, very fair price, awesome new facility, friendly sales staff, great overall experience. Waiting area is top notch. The attention to detail Great car, very fair price, awesome new facility, friendly sales staff, great overall experience. Waiting area is top notch. The attention to detail there is second to none. This is our first BMW but based on our overall experience, it won't be our last. I would definitely recommend and buy from again. More
by stevea68
Employees Worked With
Ted
December 08, 2010
Mr. D'Atri and his team were friendly, knowledgeable, and helpful. They made my purchase experience as smoothe as the ride in my new car! It was refreshing to not have to experience any obnoxious sales tech helpful. They made my purchase experience as smoothe as the ride in my new car! It was refreshing to not have to experience any obnoxious sales techniques that are so prevalent at many other dealerships. More
by Tanja
Employees Worked With
Ted D'Atri
July 02, 2010
I go to this dealership for my services since it is closer to my work. The first time I went it was for a brake squealing. I dropped it off on Friday and Picked up Monday, they provided a BMW Loaner fo closer to my work. The first time I went it was for a brake squealing. I dropped it off on Friday and Picked up Monday, they provided a BMW Loaner for me. However, when I got my car back, the iPod I had left in the center console was gone?! And there was squeaking I asked the service adviser immediately and he said he would talk to the technician and talk to the manager. After a couple days with reply and called back, he said there was nothing they could do. It guess it was my fault for keeping valuables in my car unsecured. Just yesterday, my car had a red low tire warning meaning I had a flat in the tire, I went to the dealer ship right away at 8am and was there for 30 minutes trying to find someone to help but no one would, from the valet to service adviser. One of the advisers suggested that I book an appointment (the earliest time was in 1.5 weeks). I went to Classic BMW in Plano and they took care of me right away, no waiting at all. Classic gave me a free loaner (a Corolla since no BMW was available because of short notice) and apologized profusely, I took the car in at 11am, had the car ready at 5pm for me and even vacuumed and washed my car! More
by chaolin2007
Employees Worked With
Carl
December 12, 2009
The Service done to my car was great. I took my mini cooper to Moritz 3 times and they could not fix my car. I took my car to Mini of Dallas and they found the problem and fixed it. However, The advisor cooper to Moritz 3 times and they could not fix my car. I took my car to Mini of Dallas and they found the problem and fixed it. However, The advisor was horrible. The advisor Chris Dickerson never returned my phone calls. I was very disapointed when they found my oil pan leaking, and Chris never told me. When i read the paper work it said " client declined oil pan gasket replacement". The service was horrible. I do not recommend Chris Dickerson as your adivisor. More
by richminic
Employees Worked With
Chris Dickerson
