BMW of Dallas

I want to Thank Greg from the time he called about my inquiry he has been a joy to work with! What a wonderful experience upon arriving and throughout the entire visit he was AWESOME, respectful of my sp inquiry he has been a joy to work with! What a wonderful experience upon arriving and throughout the entire visit he was AWESOME, respectful of my space due to covid. I was comfortable, great conversation. Greg was very knowledgeable and confident, I will return and make my family and friends aware of the great people here! I love love love that he wasn’t some uptight salesman PERIODT. Thanks Gref More

Dealer has a so called "125 point inspection" that they perform. We purchased a 2016 Jeep Wrangler. I was not there for this purchase (just my husband and son). I suggested that it be taken to our trusted perform. We purchased a 2016 Jeep Wrangler. I was not there for this purchase (just my husband and son). I suggested that it be taken to our trusted mechanic that we have used for YEARS so that we could have our own inspection done. Of course there were several things found to be wrong...to the tune of about $2500.00 bucks. Under the hood everything looks fine. It's all basically suspension related. One thing noted was "Rear shock on passenger side is blown out and doesn't even match the other 3". So that wasn't caught on the 125 point inspection??? Wait...I suppose it fell under the "Met" category along with everything else in their inspection. So our only options are to fix it ourselves or take it back to them and let them sale it to another unsuspecting person. These things may or may not be covered under the warranty. The dealer would actually take back a $26k vehicle over $2500.00 bucks worth of repair and making things right. It most likely wouldn't even cost them $2500.00! Extremely disappointed. According to my husband the salesman was overall a nice guy. To me this just makes him seem like a stereotypical shady salesperson. More

Terrible service. Poor communication. I do not recommend this dealership to anyone looking to order a vehicle. I should have paid attention to all the poor reviews for this location before contacting them f this dealership to anyone looking to order a vehicle. I should have paid attention to all the poor reviews for this location before contacting them for a new car purchase. You will be better off going to ANY other dealership than this one. More

Terrible ,I bought a brand new x5 and I asked the sales person if it is all wheel drive and she said yes when I took it home I found out that it is rear wheel drive I went next day and asked the dealer to person if it is all wheel drive and she said yes when I took it home I found out that it is rear wheel drive I went next day and asked the dealer to fix the error ,they said all sales are final however they can fix it with the one condition I give the sales person a perfect score ,so they asked me to lie for them to be able to fix it ,turned out that all 2019 models of the x5 were all wheel drive but starting 2020 they come in rear and all wheel drive the sales person did not even know that is how bad her knowledge of her product is More

I have to say my experience was great. Not often do you find knowledge and service in one. Happy BMW owner for 20 years. Wouldn’t own anything else. find knowledge and service in one. Happy BMW owner for 20 years. Wouldn’t own anything else. More

Reserved a 2011 Mercedes-Benz E-Class E 350. Reservation confirmed (for Feb. 2nd) by Autonation's and BMW of Dallas representative. BMW of Dallas took my personal information and created a buyers order. Th confirmed (for Feb. 2nd) by Autonation's and BMW of Dallas representative. BMW of Dallas took my personal information and created a buyers order. The buyers order was e-mail to me. Few hours after I received the buyers order, I received a text that the vehicle got sold. I made all arrangements to take delivery of the vehicle before February 2nd. There is no any good purpose to reserve a vehicle with Autonation. They just don't stay behind their commitment! A total waste of my time! Zerro credibility and professionalism. Very disappointing all around! More

Greg was great from the jump. I came in as an Internet lead on New Years. He worked during holiday and personal time and worked with me on seeing/test driving wayyyy too many vehicles because I was unsur lead on New Years. He worked during holiday and personal time and worked with me on seeing/test driving wayyyy too many vehicles because I was unsure of what I wanted. We made it to the finish line and Greg made it fun. More

10 stars to Gregory Roetter, you did a great job and made my experience great, Thank you for my 740i, I love it. First BMW and it won't be the last Sal my experience great, Thank you for my 740i, I love it. First BMW and it won't be the last Sal More

I received great customer service from Gregory Roetter who sold me my BMW 330i. He made it an easy and seamless process for me, which I appreciate. who sold me my BMW 330i. He made it an easy and seamless process for me, which I appreciate. More

I am grateful for the folks at BMW of Dallas. They went above and beyond with my lease, service and ensuring a pleasurable experience overall. I highly recommend them over any other dealers in the DFW are above and beyond with my lease, service and ensuring a pleasurable experience overall. I highly recommend them over any other dealers in the DFW area. I am a customer for life. More