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BMW of Dallas

Dallas, TX

4.7
1,499 Reviews

6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,499 reviews

August 29, 2021

The service team is excellent, I’ve had terrific experiences in servicing our many BMWs over the years (our family has had seven since 2003)! Joe and Derrick are fantastic in service and we’ve boug More

by D in Big D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Atcheson
Sep 04, 2021 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 27, 2021

Best carbuying experience Mrs Luna and Surna Piotr Are the best . No cheesy lines like ( you look good in this car!) or any pressure to buy . More

by Katze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs Luna and Mr Piotr
Sep 04, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 26, 2021

Excellent Service. Will see Joe E. again for sure on next purchase. More

by octaviousprowl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Eckhart
Sep 01, 2021 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 26, 2021

Great services. Norma Aguilar is the best service advisor! She listened to my concerns and provided options for services. She worked with technician to check and make sure they only repair the ones n More

by hsu3608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar
Sep 01, 2021 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 25, 2021

Superb service. Perfect diagnosis and excellent deliverables Punctual . Clean . Kept informed of progress constantly . Will always visit Autonation More

by Ferrini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jurgens
Sep 01, 2021 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2021

Great service all the way around! Clear, detailed communication and updates from my service advisor Brandi! They took pictures of all service they recommended so we could see it. (car wash was out More

by LJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brand Mukupe
Aug 31, 2021 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 23, 2021

Excellent service! Very personal touch so I did not feel like I was just another customer or a number for them. Our experience from purchase to service has been incredible. Great dealership! More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi M., Ez Elredy
Aug 31, 2021 -

BMW of Dallas responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

August 19, 2021

Great service !!!! As always. Reesh is awesome!!! I brought my BMW in for State inspection and Reesh recommended other service as well. Rotate tires, Vehicle alignment, wipers. I should be good to go More

by texas.tbrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh
Aug 20, 2021 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2021

I am a new driver of a luxury car and I'm enjoying it. Reesh was very polite, accommodating, and provided excellent customer service. He was awesome! More

by jmadams1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in Sales and Reesh in Service
Aug 20, 2021 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2021

I use the Dallas dealership on Lemmon on occasion for tires only. I think Jesse, a service advisor at the Dallas dealership is very personable and a stand up guy. I use other accommodations for ALL o More

by wilsoniiicrawford
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Aug 20, 2021 -

BMW of Dallas responded

Hi, we are deeply disappointed by your experience at BMW of Dallas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

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