BMW of Dallas

Excellent service, and they knew how to apply the right warranty so it only cost me $50 out of pocket. They took my car in and turned it around quickly and kept me in the loop of its status. warranty so it only cost me $50 out of pocket. They took my car in and turned it around quickly and kept me in the loop of its status. More

My sales representative Rania and finance representative Luke made sure that the process was seamless, smooth, and no pressure. Everything that I wanted in the deal I received and also included more discoun Luke made sure that the process was seamless, smooth, and no pressure. Everything that I wanted in the deal I received and also included more discounts I was initially not aware of. Overall I can say that the process was great and would recommend others to purchase your vehicle through Rania and Luke at BMW of Dallas. More

We’ve leased two cars with Frank Atcheson and just love working with him. He’s personable and very helpful. Moz in finance was also great. working with him. He’s personable and very helpful. Moz in finance was also great. More

The process of scheduling my appointment was so EASY. MY SERVICE ADVISOR, ANDREW, WAS VERY PROFESSIONAL. MY SERVICE ADVISOR, ANDREW, WAS VERY PROFESSIONAL. More

Thoughtful and accommodating, this dealership anticipated our questions and exceeded our expectations. Highly recommend for your next car our questions and exceeded our expectations. Highly recommend for your next car More

No one really is listening or paying attention. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 More

Excelente staff and custodio care. From general manager to sales to front desk to garage. . Great work From general manager to sales to front desk to garage. . Great work More

I had a fantastic experience with BMW of Dallas for my recent car repairs. The service team was highly professional and attentive, ensuring that my vehicle was repaired efficiently and to the highest stan recent car repairs. The service team was highly professional and attentive, ensuring that my vehicle was repaired efficiently and to the highest standard. Communication was clear throughout the process, and I appreciated their attention to detail. I highly recommend BMW of Dallas for top-notch service and repairs! More

I scheduled an appointment arrive on time for my appointment and my service tech, Severo tells me he can get me a Lyft and we will call you Monday. I’m like hm weird I need to get to work. After I’m appointment and my service tech, Severo tells me he can get me a Lyft and we will call you Monday. I’m like hm weird I need to get to work. After I’m in the Lyft I start questioning. So I responded to his text asking why I would be until Monday. He states my appointment is Monday at 7am and not Friday (today) at 10:30am. I said no and sent him a photo of my appointment confirmation. He sends me a screenshot of someone else’s profile with a completely different car. I then ask to speak to someone else and he continues to tell me how busy they are and a bunch of other info that doesn’t pertain to me or my car. Finally his supervisor calls me and tries to make it right but at that point of not even knowing what customer you are taking care of let alone performing services on is wild. The trust is gone. BMW Arlington took me in right away on the same day and was 10/10 on Customer service, service in general and I would tell anyone take the drive to Arlington it is totally worth it. They even delivered my car back to Dallas free of charge! More

My first experience with this dealership and very pleasant. Sales person was great and financial manager was effortless. Overall, great purchasing experience. pleasant. Sales person was great and financial manager was effortless. Overall, great purchasing experience. More