BMW of Dallas

I always experience great service at BMW of Dallas. My service advisor, Francisco Torres, is the best. My service advisor, Francisco Torres, is the best. More

Shawn was very helpful and made my experience easy. He thoroughly explained everything to me. He thoroughly explained everything to me. More

Excellent communication and customer service. Darick was very responsive to my emails and the service process was quick and painless. Darick was very responsive to my emails and the service process was quick and painless. More

Francisco is a great service representative. I have a great experience everytime I bring my 7 series in for service. They are very attentive, courteous, and professional. Thank you I have a great experience everytime I bring my 7 series in for service. They are very attentive, courteous, and professional. Thank you More

I brought my BMW 440 in for service. Tyler took great care of me, as always. Service was quick and thorough. My car was returned the same day. Excellent customer service at BMW mini of D Tyler took great care of me, as always. Service was quick and thorough. My car was returned the same day. Excellent customer service at BMW mini of Dallas. More

Our associate was very friendly and knowledgeable. We were treated very well and appreciated all his jelp. We were treated very well and appreciated all his jelp. More

Franscisco Torres Gonzalez is always a great help with getting my car serviced quickly, explaining what needs to be repaired and why, and making sure I get it fixed correctly the first time. I always sche getting my car serviced quickly, explaining what needs to be repaired and why, and making sure I get it fixed correctly the first time. I always schedule my service with him because of the professional service he provides every time I drop off my car for service and always making sure I get a ride home or a service car. More

sales staff was an excellent and kind. and my buying experience was so good from start to finish. i will recommend the dallas of bmw dealership when i find a future buyer. and my buying experience was so good from start to finish. i will recommend the dallas of bmw dealership when i find a future buyer. More

great team, extremely fair in negotiations and helpful on the intro to the new ride. May thanks guys! the intro to the new ride. May thanks guys! More

Had an appointment today this morning to have the back speakers in my recently purchased 2014 R59 Mini Roadster S looked at since they were torn and aged. Instead of checking it in and doing the diag to speakers in my recently purchased 2014 R59 Mini Roadster S looked at since they were torn and aged. Instead of checking it in and doing the diag to see what it needed. I was IMMEDIATELY told by Carlos, the Service Advisor, that I should purchase something else since the computers are known to fail. I didn’t bring it in for a computer failure. The car has less than 29000 miles on it and runs perfectly. I would like to keep it on the road since it’s pretty rare and in beautiful shape aside from aged speakers and I was wanting to start a relationship with this dealer regarding maintaining her. I wouldn’t be so pissed if this wasn’t a car that I searched years for since my late wife and I used to own one before she ran it into the back of a truck. I went from optimistic to completely soured on the place without even leaving the service drive If you want to earn my business. And I’m very loyal to those who treat me well, you will immediately fire Carlos and revamp how you treat people. Especially those who are paying out of pocket for your expertise. Until then, my business will go elsewhere. More