BMW of Columbus - Service Center

Very friendly and helpful staff This was the first time that I brought my X1 in for service at BMW of Columbus. All of the service staff were extremely helpful!! This was the first time that I brought my X1 in for service at BMW of Columbus. All of the service staff were extremely helpful!! More

Exceptional Service My service experience was exceptional and Robert was professional from checking in intil I left with my car.. Robert kept me informed throughout the My service experience was exceptional and Robert was professional from checking in intil I left with my car.. Robert kept me informed throughout the wait time and made sure I was a satisfied customer. Awesome experience. More

Steve is always outstanding. Robert was also helpful. The outstanding service is one of the main reasons I am a BMW customer. Steve is outstanding and I have trusted him for excellent service for more tha The outstanding service is one of the main reasons I am a BMW customer. Steve is outstanding and I have trusted him for excellent service for more than 10 years. More

Awesomely Outstanding Our service advisor made us feel we were the most important customer. She was very tentative to what we had to say, we didn't feel rushed, she kept us Our service advisor made us feel we were the most important customer. She was very tentative to what we had to say, we didn't feel rushed, she kept us informed of what was going on with our vehicle. Sharon Jennings is a great asset to BMW of Columbus. She would also be a great sales representative. Her customer service skills are way beyond. Keep up the great work Sharon!! More

Customer Service The dealership and especially service representative Sharon did an excellent job working with us. She explain everything well and stayed in communicat The dealership and especially service representative Sharon did an excellent job working with us. She explain everything well and stayed in communications with us on the service repairs. This was very important during the time we had just lost a family member and was trying to leave town for his funeral. More

Great service I found the service staff very accomodating and helpful. Overall my experience was very pleasant and the service place was very comfortable. I would h I found the service staff very accomodating and helpful. Overall my experience was very pleasant and the service place was very comfortable. I would highly recommend your service department. More

Yearly check-up. Great customer service The people in the service department knows your name.Shows professionalism. Glad to see some ladies in the department. Very attentive to your needs an The people in the service department knows your name.Shows professionalism. Glad to see some ladies in the department. Very attentive to your needs and listens to you. They greet you with a smile.BMW in my opinion has the best service department I have been to . This is my 3rd. Car and I have only being doing business with them since 2008. Love them. The cars cost enough More

Truly Exceptional Service! Great timely service. I took my 2012 335i in for a routine oil change and was informed of another matter that would have cost me out of pocket had I n Great timely service. I took my 2012 335i in for a routine oil change and was informed of another matter that would have cost me out of pocket had I not been informed in a timely manner. Great quality service! More

Service was great. I was disappointed with post sales experience due to I was not followed up with by dealer's BMW Genius after both purchases made 2015 5 series and 201 I was disappointed with post sales experience due to I was not followed up with by dealer's BMW Genius after both purchases made 2015 5 series and 2016 X5. More

Routine service I recently visited the dealership for my routine service and as always the service was excellent. Prentiss and the group at BMW of Columbus always do I recently visited the dealership for my routine service and as always the service was excellent. Prentiss and the group at BMW of Columbus always do an excellent job and make things easy. More