BMW of Columbus - Service Center

To The Rescue The fuel pump on my 2010 535i failed on a trip from Atlanta to the Panhandle. Columbus BMW was the nearest dealership. Called directly and they helped The fuel pump on my 2010 535i failed on a trip from Atlanta to the Panhandle. Columbus BMW was the nearest dealership. Called directly and they helped me secure a tow and a rental, so I was able to continue on my trip. Repaired the vehicle timely and picked it up on the return trip. First class service. More

Service Kept me informed. Cleaned the car well Brought it in for the air bag replacement and look at the TPM this as way too long to bother with Kept me informed. Cleaned the car well Brought it in for the air bag replacement and look at the TPM this as way too long to bother with More

So far, so good My 2017 X1 sprung a spontaneous oil leak so I called BMW of Columbus and they advised me to call Roadside Assistance to have it towed in. Although Ro My 2017 X1 sprung a spontaneous oil leak so I called BMW of Columbus and they advised me to call Roadside Assistance to have it towed in. Although Roadside Assitance was a nightmare, service at BMW Columbus was excellent. Not only did they diagnose the problem as a problem with the oil drain plug seal, they fixed it (well, so far, so good), they washed and vacuumed my car and even delivered it to me 38 miles away. David Bass in the Service Department is a great ambassador for your dealership and so is the nice lady named Jan who returned my car to me. Now, I am hopeful that my car develops no new problems More

My vehicle was towed to the dealership; would n'r get gas I 've given such high ratings because of the continuous excellent, all service that I've rec'd over the yrs on my bmw 330ci. I 've given such high ratings because of the continuous excellent, all service that I've rec'd over the yrs on my bmw 330ci. More

Great service I came to BMW of COLUMBUS to have my 2010 650i drivers side headlight assembly replaced. The job took about a day and the repair was done to satisfact I came to BMW of COLUMBUS to have my 2010 650i drivers side headlight assembly replaced. The job took about a day and the repair was done to satisfaction. The cost of repair was covered under my vehicle warranty. Overall I have no complaints. More

The experience was geat. The experience was wonderful. The Service Rep was familiar to me and dealing with him is consistently pleasant. He went beyond to ensure my satisfact The experience was wonderful. The Service Rep was familiar to me and dealing with him is consistently pleasant. He went beyond to ensure my satisfaction. More

Replace rotars and brake pads for my X3 Service rep was very courteous and prompt. He did, however, forget to check my “reverse lamp”. So I have to make another trip for service. Service rep was very courteous and prompt. He did, however, forget to check my “reverse lamp”. So I have to make another trip for service. More

Professional The people were courteous and professional. I'm forgot what person's name but he spoke to us comprehensively and told us everything we needed to know The people were courteous and professional. I'm forgot what person's name but he spoke to us comprehensively and told us everything we needed to know. More

Very positive and easy! I have never had a bad experience with the dealership. The associates have always been kind and very helpful. They always go above and beyond to assis I have never had a bad experience with the dealership. The associates have always been kind and very helpful. They always go above and beyond to assist the customers. More

Always fast and Courteous Carrie is always great! I get exceptional service from the bmw service team. They go over everything that needs to be done to my car before and after Carrie is always great! I get exceptional service from the bmw service team. They go over everything that needs to be done to my car before and after they do it. They explain my warranty to me. When I had to get my car towed in they also let me know I have free towing service through bmw, which is a big help. Carrie always walks me to my car and explains what service was performed and how to find things on my console. She is absolutely wonderful! More