BMW of Columbus - Service Center

Excellent service The staff very professional.. I was impressed when setting up my appointment the person "asked if I needed a loaner vehicle". When I picked up my car The staff very professional.. I was impressed when setting up my appointment the person "asked if I needed a loaner vehicle". When I picked up my car it was washed and interior cleaned. EXCELLENT SERVICE. SPECIAL THANKS TO JAMES WADE (salesman) & ANDREW HANSCOMB (service department). More

Truly professional experience From start to finish....professional experience. Each person displayed positive energy. Great job BMW of Columbus. Excellent touch with waiting area From start to finish....professional experience. Each person displayed positive energy. Great job BMW of Columbus. Excellent touch with waiting areas, enjoyed healthy food choices. More

My experience was great the entire staff was friendly All the staff members treated me with respect and demonstrated the highest degree if professionalism. From the time entered the facility until my dep All the staff members treated me with respect and demonstrated the highest degree if professionalism. From the time entered the facility until my departure thenatmosphere was warm and friendly More

FAST,FRIENDLY QUALITY SERVICE ALWAYS READY TO HELP.....CARRIE GOES ABOVE AND BEYOND...HIGHLY RECOMMEND CARRIE AND BMW FOR YOUR NEXT SERVICE....IT WAS TIMELY SERVICE GETING YOU IN/O ALWAYS READY TO HELP.....CARRIE GOES ABOVE AND BEYOND...HIGHLY RECOMMEND CARRIE AND BMW FOR YOUR NEXT SERVICE....IT WAS TIMELY SERVICE GETING YOU IN/OUT More

Maintainance Service My first maintenance service for a certified pre-owed 2015 X5 that I purchased last November at a different dealership. Very professional Advisors, c My first maintenance service for a certified pre-owed 2015 X5 that I purchased last November at a different dealership. Very professional Advisors, clean and comfortable waiting area and friendly staff. Only negative was the length of time it took but, from others waiting BMW's take time. More

Consistently Satisfied I am consistently satisfied with the quality of service and experience at BMW of Columbus. Steve Mills runs a tight ship, and is present and attentive I am consistently satisfied with the quality of service and experience at BMW of Columbus. Steve Mills runs a tight ship, and is present and attentive to what's happening in the department. I always request Carrie Ellis when making appointments because of her attention to detail, and friendly demeanor. Carson (I'm sorry I didn't get his last name) stepped in to assist, and was also a pleasure to work with. Thank you, BMW of Columbus! More

Satisfied After having to cancel my first appointment Andrew was able to get me in and out when I was dropping off and picking up my car.. Thanks Andrew.. After having to cancel my first appointment Andrew was able to get me in and out when I was dropping off and picking up my car.. Thanks Andrew.. More

Service experience The service was exceptional. I even receive some recommendations for some service that I was not aware of that was due. Overall my experience was gr The service was exceptional. I even receive some recommendations for some service that I was not aware of that was due. Overall my experience was great and I would recommend this service department to any BMW owner More

Quality of care The first time in a long time that I actually met the person that was performing the service on my vehicle. As well, it was comforting to know that he The first time in a long time that I actually met the person that was performing the service on my vehicle. As well, it was comforting to know that he was enjoying his job. More

Excellent service and the salesmen and reception personnel a I have been with bmw of columbus,ga for about 3 years now and have never had a bad experience. So thank you to all the professional personnel that i h I have been with bmw of columbus,ga for about 3 years now and have never had a bad experience. So thank you to all the professional personnel that i have had the pleasure of working with. More