BMW of Columbus

Yearly check-up. Great customer service The people in the service department knows your name.Shows professionalism. Glad to see some ladies in the department. Very attentive to your needs an The people in the service department knows your name.Shows professionalism. Glad to see some ladies in the department. Very attentive to your needs and listens to you. They greet you with a smile.BMW in my opinion has the best service department I have been to . This is my 3rd. Car and I have only being doing business with them since 2008. Love them. The cars cost enough More

Truly Exceptional Service! Great timely service. I took my 2012 335i in for a routine oil change and was informed of another matter that would have cost me out of pocket had I n Great timely service. I took my 2012 335i in for a routine oil change and was informed of another matter that would have cost me out of pocket had I not been informed in a timely manner. Great quality service! More

Service was great. I was disappointed with post sales experience due to I was not followed up with by dealer's BMW Genius after both purchases made 2015 5 series and 201 I was disappointed with post sales experience due to I was not followed up with by dealer's BMW Genius after both purchases made 2015 5 series and 2016 X5. More

Routine service I recently visited the dealership for my routine service and as always the service was excellent. Prentiss and the group at BMW of Columbus always do I recently visited the dealership for my routine service and as always the service was excellent. Prentiss and the group at BMW of Columbus always do an excellent job and make things easy. More

Excellent service all the way around! My experience was great!! Fast no hassle service - such a smooth transition! I am so grateful to have my vehicle repaired and running like new! My experience was great!! Fast no hassle service - such a smooth transition! I am so grateful to have my vehicle repaired and running like new! More

328d expedited service Ms. Carrie was exceptional and making sure then service department handled my car repair and worked with my insurance to get all the paper work necess Ms. Carrie was exceptional and making sure then service department handled my car repair and worked with my insurance to get all the paper work necessary. More

Great customer service! Carrie was awesome! Easy to communicate with and got to us the next day after we called. They came to my work place and brought me a rental while my c Carrie was awesome! Easy to communicate with and got to us the next day after we called. They came to my work place and brought me a rental while my car was being serviced. More

Awesome!!!!! As a female going into a dealership, it's a dreading thought to say the least. Mrs. Jennings was welcoming and knowledgable in what services I wanted As a female going into a dealership, it's a dreading thought to say the least. Mrs. Jennings was welcoming and knowledgable in what services I wanted and DID NOT just start offering services I did not need. For that reason, I was going to take my vehicle to another servicer for additional work but have changed my mind and will be dealing solely with BMW of Columbus. Thank you Mrs. Jennings for making my experience with you guys so comfortable and genuine! More

Great experience. The entire experience was very good. Helpful and friendly staff. Love my new car. Would strongly recommend this dealership. I like their low pressure The entire experience was very good. Helpful and friendly staff. Love my new car. Would strongly recommend this dealership. I like their low pressure demeanor. More

Prentiss is an A1 Service Rep Very happy with Prentiss, he takes care of every need and takes very good care of my vehicle. I would highly recommend him to others Very happy with Prentiss, he takes care of every need and takes very good care of my vehicle. I would highly recommend him to others More