BMW of Columbus

Great service The car pick up service is great. I go to work and have my car picked up from there. It is effortless and I always have a nice service to use until m The car pick up service is great. I go to work and have my car picked up from there. It is effortless and I always have a nice service to use until my car is finished. Then, they bring it back to me! Great! More

Service I told them the symptoms and they found the problem and repaired the problem. Service Rep. was very easy to work with. She called to update me on th I told them the symptoms and they found the problem and repaired the problem. Service Rep. was very easy to work with. She called to update me on the progress. More

Quick and professional I've been coming to BMW of Columbus since I PCS'd to the area for Military Service, and the service staff has always been prompt and professional. The I've been coming to BMW of Columbus since I PCS'd to the area for Military Service, and the service staff has always been prompt and professional. They're a an excellent group and they give professional recommendations without forcing anything onto the customer. I began working with Prentiss, and then worked significantly with Sharon on this service experience, she was very professional and very prompt during the experience. Both are excellent service representatives and do great work with meeting deadlines and expectations. They both manage changes to service as well with maintaining communication throughout the process. Excellent service overall. More

Sharon was very efficient and explained everything to me. I have always had a good experience at my BMW service department. This time was no exception. Sharon was very friendly and did an excellent job of inf I have always had a good experience at my BMW service department. This time was no exception. Sharon was very friendly and did an excellent job of informing me of my service needs. More

The easiest car purchase ever Was in and out of the dealership in less than one hour. Staff was exceptional! They had my car ready in the showroom when I showed up. Was in and out of the dealership in less than one hour. Staff was exceptional! They had my car ready in the showroom when I showed up. More

Excellent service Everyone at BMW of Columbus is great. They always offer great service, friendly interactions, excellent knowledge, timely completion of all required Everyone at BMW of Columbus is great. They always offer great service, friendly interactions, excellent knowledge, timely completion of all required services. Service departmnet hours make it convenient even though I live across town. More

exciting The lady that worked with me was very patient honest and helped me pick out the car that was right for me very friendly and answered all of my questio The lady that worked with me was very patient honest and helped me pick out the car that was right for me very friendly and answered all of my questions and returned all of my phone calls which is very important More

Truly Exceptional! My Service Advisor (Sharon Jennings) was truly exceptional! She's very professional and has a kind and caring spirit. Thank you for a job well done! My Service Advisor (Sharon Jennings) was truly exceptional! She's very professional and has a kind and caring spirit. Thank you for a job well done! More

service My car was being serviced and Sharon called to tell me I needed 4 new tires - I was shocked and a little frustrated since I just bought 2 new tires la My car was being serviced and Sharon called to tell me I needed 4 new tires - I was shocked and a little frustrated since I just bought 2 new tires last October. Sharon was patient and professional - she took the time to answer my questions in a polite manner and in the end I purchased 4 new tires from Sharon More

Always courteous and excellent service The service department is great when I bring my vehicle in. The waiting area is comfortable and relaxing while you wait. Always provide Great Service. The service department is great when I bring my vehicle in. The waiting area is comfortable and relaxing while you wait. Always provide Great Service. More