BMW of Columbus

Excellent Service Advisor, Sharon Jennings! Mrs. Jennings is the best that this department has to offer. I have came here for service for about 4 years and I stopped back in 2014 due to lack o Mrs. Jennings is the best that this department has to offer. I have came here for service for about 4 years and I stopped back in 2014 due to lack of concern and blunt behavior by this department. After purchasing my BMW in Roswell and me living in Columbus, I gave this location another try for service and this young lady has really set the bar! She is truly a blessing to your establishment and to customers. Thank you for your awesome hospitality and excellent customer service??????????! More

BMW of Columbus truly take customer satisfaction to a new level. They are always super helpful, knowledgeable about the products and happy to assist before and after truly take customer satisfaction to a new level. They are always super helpful, knowledgeable about the products and happy to assist before and after the purchase. This is the second car I have purchased from them and I will continue to purchase my cars from them as everyone I dealt with was a pleasure. More

Great service The car pick up service is great. I go to work and have my car picked up from there. It is effortless and I always have a nice service to use until m The car pick up service is great. I go to work and have my car picked up from there. It is effortless and I always have a nice service to use until my car is finished. Then, they bring it back to me! Great! More

Service I told them the symptoms and they found the problem and repaired the problem. Service Rep. was very easy to work with. She called to update me on th I told them the symptoms and they found the problem and repaired the problem. Service Rep. was very easy to work with. She called to update me on the progress. More

Quick and professional I've been coming to BMW of Columbus since I PCS'd to the area for Military Service, and the service staff has always been prompt and professional. The I've been coming to BMW of Columbus since I PCS'd to the area for Military Service, and the service staff has always been prompt and professional. They're a an excellent group and they give professional recommendations without forcing anything onto the customer. I began working with Prentiss, and then worked significantly with Sharon on this service experience, she was very professional and very prompt during the experience. Both are excellent service representatives and do great work with meeting deadlines and expectations. They both manage changes to service as well with maintaining communication throughout the process. Excellent service overall. More

Sharon was very efficient and explained everything to me. I have always had a good experience at my BMW service department. This time was no exception. Sharon was very friendly and did an excellent job of inf I have always had a good experience at my BMW service department. This time was no exception. Sharon was very friendly and did an excellent job of informing me of my service needs. More

The easiest car purchase ever Was in and out of the dealership in less than one hour. Staff was exceptional! They had my car ready in the showroom when I showed up. Was in and out of the dealership in less than one hour. Staff was exceptional! They had my car ready in the showroom when I showed up. More

Excellent service Everyone at BMW of Columbus is great. They always offer great service, friendly interactions, excellent knowledge, timely completion of all required Everyone at BMW of Columbus is great. They always offer great service, friendly interactions, excellent knowledge, timely completion of all required services. Service departmnet hours make it convenient even though I live across town. More

Truly Exceptional! My Service Advisor (Sharon Jennings) was truly exceptional! She's very professional and has a kind and caring spirit. Thank you for a job well done! My Service Advisor (Sharon Jennings) was truly exceptional! She's very professional and has a kind and caring spirit. Thank you for a job well done! More

service My car was being serviced and Sharon called to tell me I needed 4 new tires - I was shocked and a little frustrated since I just bought 2 new tires la My car was being serviced and Sharon called to tell me I needed 4 new tires - I was shocked and a little frustrated since I just bought 2 new tires last October. Sharon was patient and professional - she took the time to answer my questions in a polite manner and in the end I purchased 4 new tires from Sharon More