BMW of Columbus

oil change service Everything was done on time and as promised. Prentiss is the person I look to work with whenever I go to the dealership. He is a great person to have Everything was done on time and as promised. Prentiss is the person I look to work with whenever I go to the dealership. He is a great person to have working for you. More

Emergency service I can't thank the Service Department and my Service Advisor enough for their ability service my vehicle and have it ready in a short time. I drove up I can't thank the Service Department and my Service Advisor enough for their ability service my vehicle and have it ready in a short time. I drove up to Columbus, GA from West Palm Beach, FL the day prior to attend my daughter's Officer Candidate School graduation ceremony. I've since returned back home and experienced no problems since my visit. More

Exceptional service My service professional, Sharon, always provides exceptional and goes the extra mile. She always has a vehicle ready for me, provides updates and make My service professional, Sharon, always provides exceptional and goes the extra mile. She always has a vehicle ready for me, provides updates and make the process easy and enjoyable. More

Great Customer Service Sharon and her teams service was exceptional! Very friendly and responsive . Have been a customer for many years and this won't change anytime soon. Sharon and her teams service was exceptional! Very friendly and responsive . Have been a customer for many years and this won't change anytime soon. More

Outstanding customer service I want to give Sharon Jennings who was my service consultant a big THANK YOU for making my experience a Great One! She was very knowledgeable and kin I want to give Sharon Jennings who was my service consultant a big THANK YOU for making my experience a Great One! She was very knowledgeable and kind. Any questions or concerns I had she took care of them. I have in the past had some horrible customer service in other places so it was a pleasure to receive her as my service consultant. Terry Wright More

I feel like family when I visit Just continue with the tradition of good quality service.. I'm kept informed when service is due for my cars and also given the option to wait or rece Just continue with the tradition of good quality service.. I'm kept informed when service is due for my cars and also given the option to wait or receive a ride or loaner. This can't be found at every dealership, trust me I know! But all and all the dealership is awesome!!! More

I have yet to have a less than great service at my BMW of Co I think if BMW take the time to wash your car, it should be wiped dry. It looks terrible when not dried. Ihad to still go the car wash : ( I think if BMW take the time to wash your car, it should be wiped dry. It looks terrible when not dried. Ihad to still go the car wash : ( More

Service Sharon was great to work with. She was very thorough. The service I requested was done very quickly, a loaner car was provided for my use. Sharon was great to work with. She was very thorough. The service I requested was done very quickly, a loaner car was provided for my use. More

Buying and service After 60 + years of auto dealings from one type or another, BMW of Columbus is as good or better than all that I've been involved with. The staff has After 60 + years of auto dealings from one type or another, BMW of Columbus is as good or better than all that I've been involved with. The staff has the kind of approach that makes you want to come back again and again. More

Excellent service, especially from Carrie! Excellent service, car was ready when promised. Also carry assisted me with some technology issues from my car. I was also offered a loaner that made Excellent service, car was ready when promised. Also carry assisted me with some technology issues from my car. I was also offered a loaner that made my day much easier. More