BMW of Columbus

Very positive and easy! I have never had a bad experience with the dealership. The associates have always been kind and very helpful. They always go above and beyond to assis I have never had a bad experience with the dealership. The associates have always been kind and very helpful. They always go above and beyond to assist the customers. More

Always fast and Courteous Carrie is always great! I get exceptional service from the bmw service team. They go over everything that needs to be done to my car before and after Carrie is always great! I get exceptional service from the bmw service team. They go over everything that needs to be done to my car before and after they do it. They explain my warranty to me. When I had to get my car towed in they also let me know I have free towing service through bmw, which is a big help. Carrie always walks me to my car and explains what service was performed and how to find things on my console. She is absolutely wonderful! More

Friendly service. Very friendly service and parts department. Had difficulties setting me up for a service warranty but ensured they could and did fix the problem. Woul Very friendly service and parts department. Had difficulties setting me up for a service warranty but ensured they could and did fix the problem. Would recommend this dealership to any and everyone I know. More

I was in for an oil service! BMW have provided me with outstanding service. Both Sharon and Carrie,were extremely helpful and very professional. On Monday Carrie, took care of my BMW have provided me with outstanding service. Both Sharon and Carrie,were extremely helpful and very professional. On Monday Carrie, took care of my needs and Thursday Sharon, took care of my needs, both were very friendly and professional! More

Service Staff was very friendly and professional. They explained exactly what was being done to my vehicle. Prompt service by the technicians, as well. Ove Staff was very friendly and professional. They explained exactly what was being done to my vehicle. Prompt service by the technicians, as well. Overall, a very pleasant experience. More

Although it was a Saturday, they took time to address needs. Steven took care of my needs as he has always done on past BMW cars. And your new genius explained the display key. Previously I had been told I wou Steven took care of my needs as he has always done on past BMW cars. And your new genius explained the display key. Previously I had been told I would never use it and should just leave it in a drawer. I persisted and was glad to learn what's available on the display key. More

Another new car purchase Both Sales & Service are extremely helpful and very professional. Jackie (Sales) & Steve (Service) are excellent in their customer service approach. Both Sales & Service are extremely helpful and very professional. Jackie (Sales) & Steve (Service) are excellent in their customer service approach. They are definitely the reason I have been a very loyal customer for years!! More

Scheduled Service Experience Friendly staff, great customer service from start to completion of service.I was greatly impressed by the politeness and willing to assist.Thumbs up Friendly staff, great customer service from start to completion of service.I was greatly impressed by the politeness and willing to assist.Thumbs up to detail department,for a clean car after being serviced. More

Outstanding customer service Every time i go and take my car for service i always receive a warm welcome from good staff and the service are excellent they always explain me by th Every time i go and take my car for service i always receive a warm welcome from good staff and the service are excellent they always explain me by the number of what service is required during my visit. More

Exelens Because they are all good and nice n help full time with service my car very fast done they clean my car looking new car again Because they are all good and nice n help full time with service my car very fast done they clean my car looking new car again More