BMW of Columbus

Excellent service As always, when I take my 528 BMW in for service, the folks there are very professional. The fact that I get a loaner means a great deal to me. The As always, when I take my 528 BMW in for service, the folks there are very professional. The fact that I get a loaner means a great deal to me. The warranty and service keeps me driving a BMW. More

Best customer service Sales team went above and beyond to make the deal happen and get me into my desired vehicle . My new BMW drives like a dream! Sales team went above and beyond to make the deal happen and get me into my desired vehicle . My new BMW drives like a dream! More

Service Excellent from arrival to pick up of my vehicle . They had my loaner waiting as soon as I arrived. As always my can was clean inside and freshly washe Excellent from arrival to pick up of my vehicle . They had my loaner waiting as soon as I arrived. As always my can was clean inside and freshly washed when I returned. More

Thanks Good communication and assistance with an annoying minor issue on my car. David and the service team went the extra mile to fix the issue. Thanks! Good communication and assistance with an annoying minor issue on my car. David and the service team went the extra mile to fix the issue. Thanks! More

Excellent Experience Stan Treadway and the Dealer personnel did an outstanding job explaining the benefits of owning a luxury European car as the BMW. My wife, for the Stan Treadway and the Dealer personnel did an outstanding job explaining the benefits of owning a luxury European car as the BMW. My wife, for the first time, complemented the people involved with her experience in buying a car. There was no buyers remorse in our discussions on the ride back to Dadeville, Al in our new X5. We are satisfied with our purchase. More

As expected My car needed the windshield replaced. Andrew Hascomb helped arrange for a loaner vehicle during this time. His level of service was excellent and eve My car needed the windshield replaced. Andrew Hascomb helped arrange for a loaner vehicle during this time. His level of service was excellent and everything went smoothly. More

Pleasurable experience when problem occured When I called to report a computer glitch, BMW of Columbus was interested in taking care of me and did so in a timely manner. When I called to report a computer glitch, BMW of Columbus was interested in taking care of me and did so in a timely manner. More

My service advisor Carrie Ellis is the very BEST! I've given this Dealership 5 stars for the simple reason that they take the best care of me and my vehicle, BMW's are expensive and fun to drive becau I've given this Dealership 5 stars for the simple reason that they take the best care of me and my vehicle, BMW's are expensive and fun to drive because of that you want them to be maintained well. This dealership, the service advisor (Carrie) and the technicians (James) always, always provide outstanding service to me. More

Carrie is FAB! Whenever I need service completed on my BMW, Carrie is the friendly helpful person who gets me set up! She is kind and her bubbly personality even so Whenever I need service completed on my BMW, Carrie is the friendly helpful person who gets me set up! She is kind and her bubbly personality even softens the blow of additional expenses when she has bad news to give me about repairs that are needed (bubble in a tire, new brake pads, etc.) She is always careful to secure a loaner car for me to use while my car is being serviced. I am very happy with this dealership! Wish they would get new Z-4's in the showroom, though!!! More

Excellent service The staff very professional.. I was impressed when setting up my appointment the person "asked if I needed a loaner vehicle". When I picked up my car The staff very professional.. I was impressed when setting up my appointment the person "asked if I needed a loaner vehicle". When I picked up my car it was washed and interior cleaned. EXCELLENT SERVICE. SPECIAL THANKS TO JAMES WADE (salesman) & ANDREW HANSCOMB (service department). More