BMW of Columbus

Great attitude! From the time I walked in to leaving with my new toy the experience was very pleasing. They did everything possible to make sure I got what I wanted. From the time I walked in to leaving with my new toy the experience was very pleasing. They did everything possible to make sure I got what I wanted. More

Listening & Responding Although I had a loaner car while mine was being worked on, I told my service advisor I had a flight that afternoon and I needed his help to get finis Although I had a loaner car while mine was being worked on, I told my service advisor I had a flight that afternoon and I needed his help to get finished as soon as possible. Needless to say an anticipated 6hr turn around time was reduced to 2.5hrs. Andrew was engaged, enthusiastic and exceptionally helpful. Thank you Andrew. More

Outstanding Great service and Friendly staff. A floor so clean, in the service bay, you could eat off it.... not literally, but super clean. Very impressive Great service and Friendly staff. A floor so clean, in the service bay, you could eat off it.... not literally, but super clean. Very impressive More

Service The quality of service for my vehicle was great! The work was completed in the time that was allocated and done to my satisfaction. The price was a l The quality of service for my vehicle was great! The work was completed in the time that was allocated and done to my satisfaction. The price was a little cheaper than I was expecting so overall I was pleasantly satisfied. More

Not Pushy I went in, and knew exactly what I wanted . They actually gave it to me for a thousand less than was on discounted sale price. I went in, and knew exactly what I wanted . They actually gave it to me for a thousand less than was on discounted sale price. More

Emergency appointment to install fuel pump I was very appreciative of Andrew and Steve in accommodating my appointment after having my car towed to the dealer. They were able to provide me a l I was very appreciative of Andrew and Steve in accommodating my appointment after having my car towed to the dealer. They were able to provide me a loaner overnight and were able to troubleshoot the problem (failed fuel pump) and had the parts to install it that day. While it was a little pricey, the job was done well and I was able to take the car our of town (as planned) the follow day. More

Exceptional Andrew was great and very easy to work with. Work was done in a timely manner! I will be back to work with BMW of Columbus again. Andrew was great and very easy to work with. Work was done in a timely manner! I will be back to work with BMW of Columbus again. More

Steve Mills, Service manager always goes above and beyond! Steve Mills is always soft spoken, patient and kind. He makes me feel like I am the only customer at the dealership even though there are hundreds and Steve Mills is always soft spoken, patient and kind. He makes me feel like I am the only customer at the dealership even though there are hundreds and I completely own the fact that I am high maintenance. Steve was always the service advisor I hoped to get when I purchased my first BMW in 2008. He has been the service manager for a few years and I am not surprised as he is truly the perfect example of customer service. I have traveled for work and visited a few other BMW dealerships/service centers. Columbus GA BMW offers a comfortable, welcoming environment. I can’t imagine not owning a BMW. More

Mr.Andrew was GREAT!9 Went in for water pump repair. First time using this dealership in Columbus Georgia. Was assigned to Andrew as my Advisor. I would definitely recommen Went in for water pump repair. First time using this dealership in Columbus Georgia. Was assigned to Andrew as my Advisor. I would definitely recommend this dealership. Even though I live in Atlanta Georgia, I will definitely be using this dealership again in the Future. More

Always, the best service ever!! Carson & James are the BEST! Carson in the service department and James in Sales are great! I actually buy cars from this dealership because I ABSOLUTELY love the service. They ma Carson in the service department and James in Sales are great! I actually buy cars from this dealership because I ABSOLUTELY love the service. They make the service easy and fast! More