BMW of Columbus

Check in was smooth and rapid in spite of steady flow of customers. Service was performed as promised. Barnes completed my check in process in a friendly and rapid manner and kept me updated on the status customers. Service was performed as promised. Barnes completed my check in process in a friendly and rapid manner and kept me updated on the status of my vehicle repairs throughout the process. Well done. More

Jonathan was very friendly and professional. I arrived about an hour before my appointment time and was taken care fairly quickly. I was contacted when my service was complete. about an hour before my appointment time and was taken care fairly quickly. I was contacted when my service was complete. More

Service Department was spot on from the moment I arrived till complete. Even while Department was getting renovated. They came back and forth keeping me up to date. till complete. Even while Department was getting renovated. They came back and forth keeping me up to date. More

Jackie sales person did an amazing job.Very happy Jackie sales person did an amazing job. Very happy dealing with her. She even helped me setting synchronizing my garage door with the car opener. Jackie sales person did an amazing job. Very happy dealing with her. She even helped me setting synchronizing my garage door with the car opener. More

Awesome service. My rep was named Zack. I recommend see him for your service needs. Great shuttle ride back and forth was a plus as well. 25 words min is too much on survey. May have to take a point back! him for your service needs. Great shuttle ride back and forth was a plus as well. 25 words min is too much on survey. May have to take a point back! lol! More

Great service provided today on my vehicle. Hospitality was very good. Service manager was very helpful in meeting all of my vehicle needs today in a fairly short time frame. was very good. Service manager was very helpful in meeting all of my vehicle needs today in a fairly short time frame. More

Tire replacement Contacted Zack in customer service to help with a puncture tired. Got me into service ASAP to replace the tires. Professional and quote was accurate Contacted Zack in customer service to help with a puncture tired. Got me into service ASAP to replace the tires. Professional and quote was accurate. More

Car wouldn't start I have never had service like the one I got the other day when my car wouldn't start. They had it towed and sent a Uber for me. Thank you so much. C I have never had service like the one I got the other day when my car wouldn't start. They had it towed and sent a Uber for me. Thank you so much. Come to find out, the battery had went dead. They called and texted me to keep me informed about what was going on about the tow and the Uber. After I got home, they informed me that my car had been picked up and headed to BMW. I appreciate everything they did for me. More

Good experience My daughter is at Auburn and the car went in for an airbag recall. Everything went fine and the car was done in a couple of hours. Much better than My daughter is at Auburn and the car went in for an airbag recall. Everything went fine and the car was done in a couple of hours. Much better than our local dealer who took all day to do the other one. Zak was really good to deal with. Thanks! Robert More

Fast and Awesome Excellent customer service. Very friendly staff. I had children with me and they made this experience interesting for them. I was looking for a quick Excellent customer service. Very friendly staff. I had children with me and they made this experience interesting for them. I was looking for a quick way to make a purchase without spending major time settling paperwork. They worked promptly and I was pleased. More