BMW of Columbus

All involved were professional. Shout out to Justin for his response to our numerous requests and special thanks to Thomas for working his genius magic! his response to our numerous requests and special thanks to Thomas for working his genius magic! More

STARTED EXACTLY ON TIME AND EXPEDIENTLY ACCOMPLISHED THE DEFINED SERVICE. WAS VERY IMPRESSED IN THE DEALERSHIP PREPARATIONS TO HANDLE BUSINESS DURING THE PANDEMIC. DEALER PERSONNEL WERE WEARING MASKS AND TH DEFINED SERVICE. WAS VERY IMPRESSED IN THE DEALERSHIP PREPARATIONS TO HANDLE BUSINESS DURING THE PANDEMIC. DEALER PERSONNEL WERE WEARING MASKS AND THE ENTIRE AREA WAS REDESIGNED FOR CUSTOMER COMFORT. More

Barnes did a great job checking me in for my service call, keeping me updated on progress, and getting me a very nice loaner when they needed to keep my vehicle overnight. Thank you! call, keeping me updated on progress, and getting me a very nice loaner when they needed to keep my vehicle overnight. Thank you! More

My service representative, Mr. Frazier, was wonderful. He called and kept me updated and went out of his way to assist with me with a concern. He resolved my concern and I'm so thankful for him! He is great! called and kept me updated and went out of his way to assist with me with a concern. He resolved my concern and I'm so thankful for him! He is great! More

The representative was very helpful with his knowledge and professional customer service. He kept me informed on all aspects of my vehicle through out the service. and professional customer service. He kept me informed on all aspects of my vehicle through out the service. More

Exceptional customer service! I was very pleased with the communication during the time I spent waiting on any vehicle to services to be completed. I was updated throughout the entire process! communication during the time I spent waiting on any vehicle to services to be completed. I was updated throughout the entire process! More

Chris Barnes is always very professional and informative. I'm not sure if the problem has been fixed but will see as the car is driven. I'm not sure if the problem has been fixed but will see as the car is driven. More

I was blown away at how well everyone took care of me! Dave was exceptional and Alex made the process phenomenal! From the moment I stepped on the lot Dave was helpful. He let me test drive anything I wan Dave was exceptional and Alex made the process phenomenal! From the moment I stepped on the lot Dave was helpful. He let me test drive anything I wanted and truly wanted to make sure I was comfortable in whatever I picked. While I didn't have the ideal situation for buying Alex made sure I was able to get into the car I wanted. They understand my concerns and tried to accommodate those concerns the best they could. Buying with BMW has been by far the best experience I have ever had buying a car. More

Service tech Barnes is the best employee. Serves like he owns the place. Thomas the tech guru is the exact same very professional excellent folks owns the place. Thomas the tech guru is the exact same very professional excellent folks More

Our experience with BMW of Columbus has been exceptional. Everyone with whom we had contact was professional, competent and added to the genuinely friendly atmosphere. We purchased a new BMW at this dealer Everyone with whom we had contact was professional, competent and added to the genuinely friendly atmosphere. We purchased a new BMW at this dealership 22 years ago; this purchase was even more satisfying. More