BMW of Columbus

Barnes is the greatest. Super pleasant and best additive. Car was clean when I picked up. Just A+ service. Wouldn’t hesitate to contact them for anything car related. additive. Car was clean when I picked up. Just A+ service. Wouldn’t hesitate to contact them for anything car related. More

I am very impressed with this dealership. Their goal is 100% customer satisfication from the sale of the vehicle to the service. They are very professional. Excellent Team! 100% customer satisfication from the sale of the vehicle to the service. They are very professional. Excellent Team! More

I was seen as soon as I arrived. My wait was very comfortable. Zach provided me with updates throughout my wait, which made it more bearable. comfortable. Zach provided me with updates throughout my wait, which made it more bearable. More

Best dealership I have work with. Always clean and a pleasure to work with. Stan Teadway and ZACK Dunaway do a great job.will keep buying new car in Columbus. pleasure to work with. Stan Teadway and ZACK Dunaway do a great job.will keep buying new car in Columbus. More

Mr. Barnes was exceptional and has a keen focus on customer satisfaction and very courteous. He is a true professional. Service was fast and I appreciate it very much. customer satisfaction and very courteous. He is a true professional. Service was fast and I appreciate it very much. More

The whole experience was pleasant and stress free. Everyone I dealt with was helpful and professional. Great price for the new vehicle and trade-in. Everyone I dealt with was helpful and professional. Great price for the new vehicle and trade-in. More

The dealership has a keen focus on customer satisfaction. Every team member is I have encountered is a true professional. The dealership offers fair pricing. Every team member is I have encountered is a true professional. The dealership offers fair pricing. More

Jackie Waters was exceptional. I used to have a Z4 hard top convertible and have been wanting another one for a long time. Jackie has been looking for one but they have not been coming up. She did find a top convertible and have been wanting another one for a long time. Jackie has been looking for one but they have not been coming up. She did find a 440i hard top convertible and gave me a call. I loved it and decided right away I had to have it. She and her partner, Dave, worked back and forth on the deal with me to finally come up with something I could afford to do. Loved the final deal, absolutely love my car and grateful to Jackie for looking for me the perfect car for so long More

Mr. Barnes kept me aware of everything that was going on with my car. He also kept me in the loop as to when my transportation would arrive. He even sent pictures to let me see the issues that were found on with my car. He also kept me in the loop as to when my transportation would arrive. He even sent pictures to let me see the issues that were found on my vehicle. He made sure he explained everything until I understood all aspects as related to repairs. More

Jonathan Hester who picked up my car was on time, very courteous and friendly. Zach called ahead of time to let me know that Mr. Hester was on his way. My major problem with BMW is NOT with the service courteous and friendly. Zach called ahead of time to let me know that Mr. Hester was on his way. My major problem with BMW is NOT with the service department, it is with the car itself, specifically with the automatic time change feature in the car. When I bought it in 2019, apparently BMW had not developed the time change feature that automatically changes the time when traveling from one US time zone, for example, from Eastern Standard time (EST) to another, for example Central Standard Time (CST). A few months later, apparently the feature was developed, and time between zones was expected to operate automatically. This feature never worked in my car! I find it profoundly disappointing that BMW is unable to develop this simple feature and make it work properly in its costly cars, yet Honda was able to develop it and make it work perfectly in its moderately priced vehicles as early as 2011! Shame on BMW!! Is there any way to fix this disappointing problem? I find it shameful that my 2019 BMW does not provide a feature that has worked superbly in our older moderately-priced 2011 Honda Pilot. More