
BMW of Columbus
Columbus, GA
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Quality service! Everyone was very helpful and even called back after I scheduled the service appointment to let me know they would provide a loaner car. Everyone was very helpful and even called back after I scheduled the service appointment to let me know they would provide a loaner car. More
A nice experience and I'll go back if needing service. I dropped my car off for a diagnostic check. Zach called giving me options for the part which had to be ordered. The car was ready about two days ear I dropped my car off for a diagnostic check. Zach called giving me options for the part which had to be ordered. The car was ready about two days earlier than they originally thought it would be; a pleasant surprise. Good communication throughout the process. More
My experience was exceptional, Logan always greet me with a smile and always make sure I understand what services are available and I understand the process. Very pleased with visit and service. a smile and always make sure I understand what services are available and I understand the process. Very pleased with visit and service. More
At a minimum, your people were lifesavers, or at the very least, major-hassle savers for us. A system warning light came on when we were about 30 miles from Columbus, GA and on our way to Hilton Head. We h least, major-hassle savers for us. A system warning light came on when we were about 30 miles from Columbus, GA and on our way to Hilton Head. We had been told by telephone that the dealership would reopen on Saturday but that they were totally booked. We arrived just at closing time on a Friday afternoon and decided to plead our case regardless. My service writer, Logan Rodriques, came through. Not only did they check the car Friday evening to diagnose the problem, but they arranged for us to have the thermostat replaced at 8:00 the following morning and have us on our happy and heartfelt way within an hour on Saturday. Best service and best service writer we have ever had from a BMW dealership since 2006. More