BMW of Columbus

Zack is phenomenal. Always patient. He remembers my name and face. I saw him out in the community. He remembered me by name. He recognizes the particulars of my vehicle Always patient. He remembers my name and face. I saw him out in the community. He remembered me by name. He recognizes the particulars of my vehicle. He calls me back in a timely fashion. He explains everything that is going on with my vehicle. Yes, repairs are expensive but he operates with the skill set of a physician as he explains my car’s “symptoms and treatment” More

Justin the sales representative at the location has been excellent in Every way .. money professional Helping with an easy process through the entire sale. excellent in Every way .. money professional Helping with an easy process through the entire sale. More

I have always had a great experience at this location. This is my second BMW and one reason I bought another was because of the great service. Zack is super helpful and friendly. This is my second BMW and one reason I bought another was because of the great service. Zack is super helpful and friendly. More

Good service experience. Everton was handled in a timely and friendly manner. Clean and great environment . Everton was handled in a timely and friendly manner. Clean and great environment . More

There was Great customer service! Willingness to help! Kind workers! Great Experience at Columbus BMW!😇❤️ Willingness to help! Kind workers! Great Experience at Columbus BMW!😇❤️ More

Easy in and out process. Accommodated our needs to move up due to scheduling conflict Accommodated our needs to move up due to scheduling conflict More

Everything was Great! Zach in service is always wonderful to work with. Great overall service! Zach in service is always wonderful to work with. Great overall service! More

They did a good job help us in an emergency. We had a blow out and they were able to help us out and get us back on the road. We had a blow out and they were able to help us out and get us back on the road. More

Quality service! Everyone was very helpful and even called back after I scheduled the service appointment to let me know they would provide a loaner car. Everyone was very helpful and even called back after I scheduled the service appointment to let me know they would provide a loaner car. More

A nice experience and I'll go back if needing service. I dropped my car off for a diagnostic check. Zach called giving me options for the part which had to be ordered. The car was ready about two days ear I dropped my car off for a diagnostic check. Zach called giving me options for the part which had to be ordered. The car was ready about two days earlier than they originally thought it would be; a pleasant surprise. Good communication throughout the process. More