BMW of Columbus

The Service Department was great, working as a team it was a timely procedure. They were very professional and pleasant. was a timely procedure. They were very professional and pleasant. More

BMW has the best customer service my advisor Zach, is always so helpful and professional! always so helpful and professional! More

Working with dear-ship is great. None thing else to discuss at this time on my deal None thing else to discuss at this time on my deal More

Mr. Thomas Wright was my salesman for the BMW X3m40i that was just purchased. I started working with Thomas early in 2022 when I planned on purchasing a BMWX4. Unfortunately, I hurt my back, so a new car was was just purchased. I started working with Thomas early in 2022 when I planned on purchasing a BMWX4. Unfortunately, I hurt my back, so a new car was delayed. None-the-less, Thomas and I kept in touch, where I eventually got my sights on getting a new X3. Overall, my experiences with Thomas were, and continue to be, exceptional. He was very patient with my, often very slow, decisions about every fine detail of my X3 build. In the end, I trusted his style and the car came out looking perfect. When working with Thomas it felt more of a family-oriented process. He would often text me on his days off to give me advice on the BMW and would never hesitate to answer my questions. In the end my wife and I were debating whether to go with a BMW X3 or Volvo XC60. Thomas’, knowledge, and assistance really pushed me to getting another BMW. I plan on getting another BMW in a few years, once the hybrid versions have better technology. That car will also be purchased through Thomas at BMW Columbus. If for some reason, Thomas transfers to a different BMW location (note: he never ever mentioned he was leaving) then it looks like my wife and I will have to take a road trip to get our new BMW, as we valve his opinions and sales demeanor. We wish him all the best. More

CLASS ACT FROM BEGINING TO END. THEY NEVER OVER PROMISE AND ALWAYS DELIVER ON WHAT THEY TELL YOU. LOGAN, MY SERVICE ADVISOR IS THE BEST. I REALLY DO HAVE A FRIEND AT THE DEALERSH THEY NEVER OVER PROMISE AND ALWAYS DELIVER ON WHAT THEY TELL YOU. LOGAN, MY SERVICE ADVISOR IS THE BEST. I REALLY DO HAVE A FRIEND AT THE DEALERSHIP! I COULD NOT BE MORE PLEASED.. THANKS AGAIN MRS. WALTRAUD VELEZ More

The service on my vehicle was handled smoothly and professionally. Everyone was very courteous and helpful. professionally. Everyone was very courteous and helpful. More

Everything was completed as promised. Everyone was friendly , polite and helpful They answered my questions and concerns. Everyone was friendly , polite and helpful They answered my questions and concerns. More

Clean facility and waiting area and attentive staff. Excellent service on my first year annual service of my car. I loved the expresso machine too. Excellent service on my first year annual service of my car. I loved the expresso machine too. More

This was a great experience from the start. My Advisor, Logan, was excellent. Loaner vehicle was ready when I arrived. And Service was performed in timely manner. I will definitely continue My Advisor, Logan, was excellent. Loaner vehicle was ready when I arrived. And Service was performed in timely manner. I will definitely continue to use their services. More