BMW of Columbus

First time getting my vehicle serviced here and was extremely impressed with the service. I had Logan as my advisor and he was very communicative on providing updates. When my car was finished, it was extremely impressed with the service. I had Logan as my advisor and he was very communicative on providing updates. When my car was finished, it was washed and the front floormats vacuumed. The front tires were shined, and rims cleaned!! The little things go a long way, appreciated it! More

Easy to receive a service appointment and service is done in timely manner if you choose to wait. in timely manner if you choose to wait. More

The Service Department was great, working as a team it was a timely procedure. They were very professional and pleasant. was a timely procedure. They were very professional and pleasant. More

BMW has the best customer service my advisor Zach, is always so helpful and professional! always so helpful and professional! More

Great service. No waiting upon arrival and service was quick and easy. Had a good experience. No waiting upon arrival and service was quick and easy. Had a good experience. More

Mr. Thomas Wright was my salesman for the BMW X3m40i that was just purchased. I started working with Thomas early in 2022 when I planned on purchasing a BMWX4. Unfortunately, I hurt my back, so a new car was was just purchased. I started working with Thomas early in 2022 when I planned on purchasing a BMWX4. Unfortunately, I hurt my back, so a new car was delayed. None-the-less, Thomas and I kept in touch, where I eventually got my sights on getting a new X3. Overall, my experiences with Thomas were, and continue to be, exceptional. He was very patient with my, often very slow, decisions about every fine detail of my X3 build. In the end, I trusted his style and the car came out looking perfect. When working with Thomas it felt more of a family-oriented process. He would often text me on his days off to give me advice on the BMW and would never hesitate to answer my questions. In the end my wife and I were debating whether to go with a BMW X3 or Volvo XC60. Thomas’, knowledge, and assistance really pushed me to getting another BMW. I plan on getting another BMW in a few years, once the hybrid versions have better technology. That car will also be purchased through Thomas at BMW Columbus. If for some reason, Thomas transfers to a different BMW location (note: he never ever mentioned he was leaving) then it looks like my wife and I will have to take a road trip to get our new BMW, as we valve his opinions and sales demeanor. We wish him all the best. More

Working with dear-ship is great. None thing else to discuss at this time on my deal None thing else to discuss at this time on my deal More

CLASS ACT FROM BEGINING TO END. THEY NEVER OVER PROMISE AND ALWAYS DELIVER ON WHAT THEY TELL YOU. LOGAN, MY SERVICE ADVISOR IS THE BEST. I REALLY DO HAVE A FRIEND AT THE DEALERSH THEY NEVER OVER PROMISE AND ALWAYS DELIVER ON WHAT THEY TELL YOU. LOGAN, MY SERVICE ADVISOR IS THE BEST. I REALLY DO HAVE A FRIEND AT THE DEALERSHIP! I COULD NOT BE MORE PLEASED.. THANKS AGAIN MRS. WALTRAUD VELEZ More

The service on my vehicle was handled smoothly and professionally. Everyone was very courteous and helpful. professionally. Everyone was very courteous and helpful. More