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BMW of Clear Lake

Webster, TX

4.8
1,001 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 1,001 reviews

October 09, 2026

Your service at BMW is great. They never lie about anything. I’ve been going for 13 years. I’ve had four different BMWs. I’ve never had a problem with any of my cars. I never had More

by Mhitchens101864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Harry
Oct 12, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 09, 2026

As always, excellent and professional job. Harry Fernandez knows how to go extra mile a provide amazing services covering all details. Thank you More

by buddyoviol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Oct 11, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 11, 2026 -

buddyoviol responded

Sure, I’ll

Oct 11, 2026 -

buddyoviol responded

Sure I’ll

October 06, 2026

Very professional very clean very courteous explained work to be done on vehicle very clear, great job all around .. More

by rhino9983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Hernandez
Oct 09, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2026

Joshua Shives. Top-notch service, follows a straightforward approach, making the deal seamless. He sent me the carfax, provided detailed information through clear v More

by reiiseox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shives
Oct 04, 2026 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2026

Had an appointment at 11:am for oil change. Three (3) hours later my car was ready. More

by dalenissen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harry fernande
Oct 06, 2026 -

BMW of Clear Lake responded

Hi, Thank you for sharing your feedback. We sincerely apologize for the extended wait time during your oil change appointment. We understand how frustrating it is to schedule a specific appointment time and still wait several hours for a routine service. That is not the level of efficiency or communication we strive to provide, and we appreciate you bringing this to our attention. If you would like to discuss your visit further, please feel free to contact me directly at johnnathanmendoza@group1auto.com or 281-557-7052. Thank you, Johnnathan Mendoza Service Director

October 02, 2026

I can't recommend BMW of Clear Lake enough! My very seasoned car buying Dad was even impressed with our experience and how smooth everything went. Kevin was our salesman, and I highly recommend More

by lollybella80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 09, 2026 -

BMW of Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 29, 2026

Everything was handled efficiently & professionally. Matt took care of dealing with extended warranty & delivered as promised More

by Griffin2106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Parra
Sep 30, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2026

Quick service, always available for my questions and super friendly staff. There is a reason why I keep choosing bmw and this is it. More

by Syl2k09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 01, 2026 -

BMW of Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

September 28, 2026

Had the car front and alignment done pick the car up a steering wheel was not straight. It still pulled to the right we brought it back 2 1/2 months later and had to pay for another front alignment my opi More

by Rklogan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Russel
Sep 29, 2026 -

BMW of Clear Lake responded

Hi Rklogan12, thank you for sharing your experience with us. I'm sorry to hear that the steering wheel was not straight and that your car still pulled to the right after the alignment. We strive for customer-centric service and reliability, and I appreciate your feedback as it helps us improve our quality. Please reach out to us directly so we can address this issue and regain your trust. We hope to serve you better in the future!

September 27, 2026

Excellent service! Friendly and professional. Anh did a great job along with Antony and Justin! More

by Davidelam871e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh, Justin, and Antony
Sep 28, 2026 -

BMW of Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!