
BMW of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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I wanted a recent used car of a very specific type - M3 Coupe. As it turned out there were not many low mileage, recent vintage coupes, with the right options for sale in the southeast. Ed Avery at the dea Coupe. As it turned out there were not many low mileage, recent vintage coupes, with the right options for sale in the southeast. Ed Avery at the dealership worked hard at satisfying my requirements. He provided me with many options based on what was available for sale thereby giving me the choice to choose or not. Ultimately, Ed did find a car that was right for me. I was also trading in an M3 so we had to agree on a trade-in value. That process was not as smooth as I would have liked. The dealership did work with me to smooth that out. We struck an agreement and when I went to pick up the car, my expectations were exceed as to the quality of the car and the prep work done by the dealership. I am pleased with the results and the car that I now have. More
I had a wonderful car purchasing experience. The staff I had a wonderful car purchasing experience. The staff was both knowledgable and helpful. After the salesman and I came to terms on my used vehi I had a wonderful car purchasing experience. The staff was both knowledgable and helpful. After the salesman and I came to terms on my used vehicle, he even helped me transfer all of my items from my trade in to my newly purchased vehicle! I will highly recommend BMW of Chattanooga and will definitely do business here in the future. More
Christine was the perfect salesperson from a standpoint of having knowledge of the vehicle in which I was interested, yet not being overly pushy. She put me at ease and made this a comfortable, enjoyable b of having knowledge of the vehicle in which I was interested, yet not being overly pushy. She put me at ease and made this a comfortable, enjoyable buying experience. I would not hesitate to recommend her to friends and family, as I have faith that they will be treated with respect. More
I would highly recommend BMW Chattanooga for your next luxury vehicle, in particularly Nik Stanke, who worked tirelessly with me for about a year before I leased my 2012 535. Nik was very courteous, know luxury vehicle, in particularly Nik Stanke, who worked tirelessly with me for about a year before I leased my 2012 535. Nik was very courteous, knowledgeable, and patient throughout the entire process, answering a multitude of questions and providing "hands-on" demonstration of all the great features. He simplified my biggest hurdle, the lease versus purchase option, providing clarity in my decision-making process. Nik also stayed in touch with me throughout the year but never applied the high pressure sales approach used by most. I have been a consultant for 35 years and recognize a professional when I see one, therefore, I would highly recommend Nik Stanke and BMW Chattanooga for your next "driving experience." More
A satisfying experience overall. The salesman, Tyde, was very friendly and helpful, paying close attention to detail and very informative about the car and the whole buying process. We were never left alone very friendly and helpful, paying close attention to detail and very informative about the car and the whole buying process. We were never left alone, but always accompanied to the next person in the process. When I took the car in to have the "Touch of Class" applied the dealership went ahead and took care of upcoming maintenance issues instead of asking me to come back at another time. I was supplied with a 2011 model for a loaner car and called as soon as my car was ready. More
Tyde McIntosh made our purchase a pleasant experience. He worked quite hard to get us the deal we offered, and succeeded. We are very happy with our purchase. He worked quite hard to get us the deal we offered, and succeeded. We are very happy with our purchase. More
Nik was great to work with and accomodated me very well with knowledge of the product. I would recommend anyone deal with Nik for a purchase. with knowledge of the product. I would recommend anyone deal with Nik for a purchase. More
My experience with Tyde was a 5 all the way. I initially had to return the vehichle to service due to a water leak. Initially, service did not feel it was a leak, but in the end the service from the Servic had to return the vehichle to service due to a water leak. Initially, service did not feel it was a leak, but in the end the service from the Service department and especially Jeromy (I think that was the guys name) was great. Anyway, the person I worked with in service, in the end, was awesome. More
Took vehicle in for Low Coolant and Service Engine warnings. They replaced a water hose and air pump. Two days later same warning lights come on and they say it now needs a new air valve and the coo warnings. They replaced a water hose and air pump. Two days later same warning lights come on and they say it now needs a new air valve and the coolant resevoir has sprung a leak. Instead of asking the tech what diagnostics were done or not done they speculated on what may have happened to cause these "new" problems. Service Advisor and Service manager gave conflicting information about price estimate and would not answer other questions. Wrote letter to General Manager and BMW of North America. The corporate Customer relations rep called and said she had talked with the dealership and I should expect a call. It's been a month and a half and I have not heard from the General Manager or Servie Manager. Also I was told I could not get a loaner vehicle since I did not buy my BMW at their dealership. Another person told me dealer bought vehicles have priority but they do allow other customers to use loaners on a "if available" basis. Too many inconsistency for me to have trust or confidence in this dealer. I will not take my vehicle back there. More