BMW of Chattanooga

Working with the folks at BMW of Chattanooga was great. David Goforth was patient and supportive as we drove and considered several vehicles before deciding on the one model that met our criteria. I would David Goforth was patient and supportive as we drove and considered several vehicles before deciding on the one model that met our criteria. I would certainly recommend BMW of Chattanooga as an excellent place to buy a vehicle. More

Excellent buying experience David Goforth met us at the door and had the car we had called about ready for us. He was very easy to work with and answered all of our questions. David Goforth met us at the door and had the car we had called about ready for us. He was very easy to work with and answered all of our questions. Made the buying experience pleasurable. We love the SUV we purchased. More

Substandard Service Advisors I've never experienced such poor service from any service department, much less a BMW dealership. We debated between sending the car to Chattanooga or I've never experienced such poor service from any service department, much less a BMW dealership. We debated between sending the car to Chattanooga or Nashville for repairs. We chose Chattanooga for its proximity. I've already heard from Nashville twice (just checking in!). Chattanooga on the other hand has gone out of the way to be unresponsive. She claims to have not received several faxes and emails from the Richmond dealership re: warranty work. Richmond has tried calling and she dodges their phone calls as well. Turns out they hadn't even started to repair the car! Do yourself a favor and skip this dealer. More

David Goforth was Great to work with at BMW of Chattanooga I had a great experience at BMW of Chattanooga. I litteraly had a day to decide on and purchase a car before heading out on a month long trip. David G I had a great experience at BMW of Chattanooga. I litteraly had a day to decide on and purchase a car before heading out on a month long trip. David Goforth did a wonderful job showing me what was available on the lot and helping me decide if I wanted an SUV or a convertable. I ended up with a great convertable that I love that people stop me on the street telling me what a great looking car I have. I love the way it drives and even though it is a small car I feel safe as it is heavy and handles great. I look forward to working with David and BMW again in the future. -susan stein More

Excellent Buying Experience with Jonathan Allers Working with Client Advisor Jonathan Allers was a satisfying and all-around positive experience. My wife and I met Jonathan at the BMW of Chattanooga Working with Client Advisor Jonathan Allers was a satisfying and all-around positive experience. My wife and I met Jonathan at the BMW of Chattanooga dealership and got down to the business of discussing, test-driving, and then deciding to buy a 2011 BMW 328i sedan. We had done our homework by reviewing the initial quote he had e-mailed. So, when we met with him (and after much prior research on-line), we pretty much knew where the market price-point was and were not surprised that the dealership could not negotiate any lower on an already fair price. We figured we had made a decent deal that included a $300 discount offered by the General Manager, John Mclarty. With Jonathan's energy and good sense of humor, and with the expertise of Financial Manager Jonathan Lickliter, we had a very favorable opinion of the dealership by the time we drove off in our "new" BMW. There was a definite sense of team-pride conveyed by the dealership staff (to whom we were introduced), and in no way did we feel pressured to do anything of which we were uncomfortable. The facility is large and strikingly quite modern and inviting. I wholeheartedly encourage potential buyers to ask for Jonathan Allers when visiting the dealership, on-line or in-person. More

frustrating I have to say buying and closing was a excellent experience, but not when it came to getting the glove box fixed as it would not open. After ordering I have to say buying and closing was a excellent experience, but not when it came to getting the glove box fixed as it would not open. After ordering a new latch-lock it arrived . It was the wrong one. Paper work had to be re-copied and resent as it could not be found. I have not received any status up date. I have had to renew the temp tag as no regular tag has arrived. I have had this car about 6 weeks. Hope this can be settled soon. I do like the car. More

Excellent customer service I purchased a 325i and I am very pleased with it, great car. Kerri Jenkins worked with me right from the start and did everything I asked and even mor I purchased a 325i and I am very pleased with it, great car. Kerri Jenkins worked with me right from the start and did everything I asked and even more. Everyone there was helpful and worked hard to take care of my every need. I will certainly return when I am looking for another car and ask for Kerri Jenkins help, I can not say enough about her help and professional manner. Thanks More

Excellent Customer Service, These people go above and beyond We had an excellent experience at BMW of Chattanooga. They worked very hard to find us the car we wanted and to get the deal done. Jonathan Allers i We had an excellent experience at BMW of Chattanooga. They worked very hard to find us the car we wanted and to get the deal done. Jonathan Allers is a very understanding salesperson who provides excellent customer service. The finance department is exceptionally nice. Jonathan Lickliter is a great resource and has answers to all your questions. Cooper was a pleasure to work with. Leslie in finance was also very nice and helped us with some good ideas. They also gave us a fair price on our trade which most places will not do. BMW of Chattanooga will bend over backwards to make sure you are a satisfied customer. You should buy your next car from BMW of Chattanooga. We will be repeat customers. With the exceptional service provided at BMW of Chattanooga, I would not go anywhere else to buy a car. More

Purchased X5 Ordered BMW X5 after two months of changing colors and engines (3 times). Jonathan was always accommodating with my changes and never pressured me to Ordered BMW X5 after two months of changing colors and engines (3 times). Jonathan was always accommodating with my changes and never pressured me to hurry or buy. His goal was my satisfaction with the purchase and the end result was the most awesome vehicle I have driven. Everyone there was very nice to me. I will definitely buy there again. More

Great service every time. This is our third time buying/leasing from this dealership and we will come back every time. Each employee is professional and the team works together This is our third time buying/leasing from this dealership and we will come back every time. Each employee is professional and the team works together to make each experience great. More