BMW of Chattanooga

Aaron Gentry BMW Genius with patience and knowledge Aaron Gentry was very knowledgeable and patient in explaining the operational features of my new BMW X3. He did not put me in mental overload and I w Aaron Gentry was very knowledgeable and patient in explaining the operational features of my new BMW X3. He did not put me in mental overload and I was able to start my car, set my navigation, and leave the dealership with my car safely in tow. I look forward to having a follow-up session with Aaron to get more information about how to be the best possible driver with my new vehicle. One reason I choose the BMW X3 over other automobiles was that I felt that the built-in BMW technology would make me a better and safer driver on the road. More

128i Convertible Perfect car! Fair price! Outstanding loan rates. Great buying experience! Same model BMW was $1500 higher CarMax! I highly recommend BMW of Cha Perfect car! Fair price! Outstanding loan rates. Great buying experience! Same model BMW was $1500 higher CarMax! I highly recommend BMW of Chattanooga!!!!!! Will buy from this dealership again! More

great service! The whole experience at BMW of Chattanooga was great! The staff was helpful, professional and very friendly. Each of them went out of their way to kee The whole experience at BMW of Chattanooga was great! The staff was helpful, professional and very friendly. Each of them went out of their way to keep us informed. Extremely pleased with my experience here and in love with the BMW I purchased. Will definitely be doing business here again! More

Z4 steering problem Last month I inquired about a sticky steering issue with a 2003 Z4, which after doing some research found that several of these vehicles had that s Last month I inquired about a sticky steering issue with a 2003 Z4, which after doing some research found that several of these vehicles had that same problem and , and even after I contacted BMW North America was informed that there was nothing in the plans to help with this problem. After taking the vehicle to this dealership, and it was determined it would need a complete steering column replaced, and the dealer price was $5,500,00, I told them there was no way that I would invest that in a 13 year old vehicle. The service Manager contacted their BMW Rep. and through his effort after it was said and done it cost me approximate $1,900.00. I think they treated me very fair. More

The Delearship is Top Notch What Can I say. This was one of the best car buying experience that I have had and it was mostly to Jonathan Allers. He was very professional, friendl What Can I say. This was one of the best car buying experience that I have had and it was mostly to Jonathan Allers. He was very professional, friendly and non condescending. Most of all , he listened to what I wanted and he got it for me. I also got a good vibe from all the other employees and I hope to buy from the dealership again in two years. I drove from Atlanta to get the deal I wanted and they determined that it was a good deal for all involved and accepted it without making it a miserable experience. More

Another Great Purchase Another smooth and easy transaction with BMW of Chattanooga. Jonathan Allers was great to work with. Very knowledgeable and professional. Thank you!!! Another smooth and easy transaction with BMW of Chattanooga. Jonathan Allers was great to work with. Very knowledgeable and professional. Thank you!!!! More

Great experience I was really impressed. Hassle free transaction. Not once did I feel like I was being taken advantage of. Salesman was very personable and up front. I I was really impressed. Hassle free transaction. Not once did I feel like I was being taken advantage of. Salesman was very personable and up front. I would definitely do business here in the future. More

Unfortunate experience - but hopefully resolved ! I gave this dealership $500 in good faith to hold a car based on a website ad until I could travel 90 miles to view the car in person. Upon viewing t I gave this dealership $500 in good faith to hold a car based on a website ad until I could travel 90 miles to view the car in person. Upon viewing the vehicle, I discovered they had substantially misrepresented the car and its options in the website ad. When confronted about the incorrect information, the dealership promised to refund this deposit to make good. Unfortunately this hasn't occurred after 3 weeks. They also sold the car to someone else a few days later while still retaining my deposit. After much back and forth I was contacted by the dealer yesterday whereby they issued the refund while I was on the phone. If the refund posts to my card soon then we should be good. More

Great! This was my first BMW and Keith and Sam were great! Both were really helpful in helping us find and complete our purchase of our BMW 328i. We drove al This was my first BMW and Keith and Sam were great! Both were really helpful in helping us find and complete our purchase of our BMW 328i. We drove all the way from Knoxville and were able to complete our transaction in a few hours. The rest of the team was very welcoming and always willing to help! More