BMW of Chattanooga

Very professional and provided and straight shooter approach that helped get the deal done quickly and effectively. Will be recommending and returning. approach that helped get the deal done quickly and effectively. Will be recommending and returning. More

Super clean, super professional and super friendly is the only way to describe the superior service you receive at this dealership. only way to describe the superior service you receive at this dealership. More

Joke of a dealer. Bought a cpo and hassled into pay thousands for their prepaid service contract to “save” 30% on service for next 3 years. At first oil change 5k whi Bought a cpo and hassled into pay thousands for their prepaid service contract to “save” 30% on service for next 3 years. At first oil change 5k which should be free , they wanted to charge $700 for preventative maintenance. Ha- I guess they thought my wife was clueless female. Then check engine light comes a week later- they said it’s fine check oil cap tightness. A week goes goes by. Long story short, 3 weeks in shop to wait on electronic radiator grill shutters - thank god under warranty otherwise $3,000 More

Purchased an X3 for my wife and the process was smooth as silk. Very friendly staff and a very relaxed atmosphere. Thankyou for a good experience BMW of Chattanooga! silk. Very friendly staff and a very relaxed atmosphere. Thankyou for a good experience BMW of Chattanooga! More

THE WAY IT SHOULD BE!After a lousy experience at BMW of THE WAY IT SHOULD BE! After a lousy experience at BMW of Nashville, we drove a few miles down 24 to BMW of Chatt. What a different world. My wife THE WAY IT SHOULD BE! After a lousy experience at BMW of Nashville, we drove a few miles down 24 to BMW of Chatt. What a different world. My wife was interested in a particular model in stock, and called and set up a "VIP" appointment with Aaron. I was skeptical after our "VIP" appointment experience at BMW of Nashville. I was very pleasantly surprised to arrive and find the model we wanted to test clean, parked out front, with a VIP sign in the window with our name on it! Aaron came out and provided good support. The other support people were great as well. Needless to say we drove off in a new car that day. Aaron was low key, provided all answers, and even arranged to get me a BMW cap. We just found a new fave car dealer. Kudos to all the team there that helped us. More

Service technicianMr Nick was very Service technician Mr Nick was very professional. Discussed all the issues prior and kept us informed during the maintenance service done at the Service technician Mr Nick was very professional. Discussed all the issues prior and kept us informed during the maintenance service done at the shop. Had a great experience. More

Another Exceptional Experience! I just purchased my second new car in less than a year from BMW of Chattanooga and my experience was GREAT! I live in the Atlanta area, which is a 2 hour drive from th second new car in less than a year from BMW of Chattanooga and my experience was GREAT! I live in the Atlanta area, which is a 2 hour drive from this dealership, however I can assure you that it is worth the trip. First car was a BMW X2 for my wife October 2019) and the second was a BMW X5 M50i (October 2020) that I custom ordered and took delivery of last week. The entire process was seamless and completely transparent. All negotiations were done by phone and email/text and there were NO surprises, glitches, or gotcha's. Aaron Gentry (Sales Associate) and David Goforth (Sales Manager) are standup guys that delivered exactly what they promised and what we agreed to. Pricing was far better than anything that I could get in the Atlanta area, plus Aaron and David worked with me to obtain two additional BMW sponsored financial incentives that made it even more worthwhile. When taking delivery of the car the process only took a couple of hours, the car was fully cleaned and detailed, and I was on my way and home just after lunch. I can't say enough about these guys and highly recommend them to anyone who is considering a BMW if you live in GA, AL, TN, SC, KY, or NC. Oh.....my wife's BMW needed its first annual service and they took care of it while she was there dropping me off. The service guys are very responsive and they were done within an hour and the car was washed when returned and she was on her way. More