BMW of Charlottesville
Charlottesville, VA
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Very friendly, honest group of people to work with all-round. With regard to a new and very limited 1 Series M Coupe, which other dealerships are charging above MSRP, BMW Charlottesville were forthri all-round. With regard to a new and very limited 1 Series M Coupe, which other dealerships are charging above MSRP, BMW Charlottesville were forthright and interested in a longer-term customer relationship, for which I am thankful. More
Camilo Ronderos provides exceptional service. He is incredibly well-informed, detail-oriented and a delightful individual. I would welcome the opportunity to work with you again. incredibly well-informed, detail-oriented and a delightful individual. I would welcome the opportunity to work with you again. More
BMW of charlottesville is the closest BMW dealership to my home but if I have to travel 100 miles I will go elsewhere not to be overcharged. After a few visits for service and minor repairs and adjustments my home but if I have to travel 100 miles I will go elsewhere not to be overcharged. After a few visits for service and minor repairs and adjustments I realized the Service Department of this dealership to be money hungry and not forthcoming. example, to program the running lights on my 328xi is only a matter of clicking the buttons on the turn signal, they charged me $76 not to mention over $300 to untangle a seat belt and so on. BMW of Alexandria programed the lights at another time as a courtesy. More
I was looking for a 2008 BMW 335i and walked into BMW of Charlottesville. I met the salesperson, Camillo Ronderos and within a few minutes realized that he was a good guy. Helpful, honest and knew about car Charlottesville. I met the salesperson, Camillo Ronderos and within a few minutes realized that he was a good guy. Helpful, honest and knew about cars. He located a beautiful example of my dream car at another BMW dealership, had it shipped over for me and the rest is history. I love this car and will contact him for my next one! More
This is my first experience with BMW and I am very pleased with the extreme friendliness of the sales staff without being pushy or overly aggressive to sell. They seem to genuinely support their produ pleased with the extreme friendliness of the sales staff without being pushy or overly aggressive to sell. They seem to genuinely support their product and will tirelessly go for test drives as they recommend you do with any car. It's all about the drive with BMW. So far, a great experience and I hope that it will continue to be so as I return for service/maintenance appointments. More
BMW of Charlottesville went out of their way to make sure that I am a satisfied customer. I have owned several Mercedes Benz and Volvos, and one Porsche over the years. I have never found a dealer that is that I am a satisfied customer. I have owned several Mercedes Benz and Volvos, and one Porsche over the years. I have never found a dealer that is as attentive as BMW of Charlottesville. I bought a new 2011 BMW X3 from them, and early on it had an issue on which they worked tirelessly to resolve, exceeding my expectations in the process. Everyone from the shuttle car driver all the way up to the General Manager are friendly, courteous and professional. BMW of Charlottesville has been an absolute joy to work with. On top of all of that I got a really good deal too. Will definitely buy my next car from them. More
I was initially impressed by the physical structure of the business, sleek, modern,clean and inviting. As soon as I walked through the front door I was greeted by a friendly professional looking member of the business, sleek, modern,clean and inviting. As soon as I walked through the front door I was greeted by a friendly professional looking member of the sales staff and subsequently introduced to several other members of the sales team. Everyone was extremely friendly and helpful in getting me to my sales person, Galin Boyd. Because Mr Boyd was helping another customer, the general Manager, Mike Evans helped me. My entire purchase experience was pleasant, informative and efficient. I drove away two days later with the perfect car and a very great deal. More
We were looking for a 5 series BMW in our area and were unable to find a vehicle. We reached out to BMW of Charlottesville and were given excellent service from the initial call. The general manager, Mar unable to find a vehicle. We reached out to BMW of Charlottesville and were given excellent service from the initial call. The general manager, Mark, was very helpful and responded to our inquiry quickly. The sales person, Phil Marx, had great knowledge of the car and the differences in the vehicles they had in stock. Rick Rossano was very patient with us as we worked through the financing. Both Phil and Rick stayed very late after the dealership closed to work out the deal for us. We would DEFINITELY go to this dealer again. I am very disappointed that we do not live closer because I know that their service department must be outstanding too! Many thanks BMW of Charlottesville! More
Excellent service all around. Galin worked hard to find me exactly what I wanted and made the adjustments necessary to get my payment where I needed it. Management was on my side as well. Top notch people me exactly what I wanted and made the adjustments necessary to get my payment where I needed it. Management was on my side as well. Top notch people and service all around. More
I have purchased many cars and dealt with many dealerships. With that said, Phil Marx and the other guys at BMW of Charlottesville provided an exceptional buying experience! Not only do I recomm dealerships. With that said, Phil Marx and the other guys at BMW of Charlottesville provided an exceptional buying experience! Not only do I recommend this dealership to others, but I plan to buy all future BMWs from them. Top Notch Operation!!!!! More