BMW of Catonsville - Service Center

Always very professional and amazing service. Neil always takes care of me when I visit BMW of Catonsville. He's always been honest with what type of service my 335i needs. I'm always in and out i Neil always takes care of me when I visit BMW of Catonsville. He's always been honest with what type of service my 335i needs. I'm always in and out in a timely manner. I live in Annapolis but BMW of Catonsville and Neil make it worth the drive! Would definitely recommend getting your BMW serviced here. More

BMW X1 xdrive 28i Differential Success Jamie (service advisor) and Bill (shop foremen) provided exceptional service. They assured diagnosis, parts logistics, loaner car, and status updates Jamie (service advisor) and Bill (shop foremen) provided exceptional service. They assured diagnosis, parts logistics, loaner car, and status updates were integrated and seamless. As always the repairs and final cleaning of the vehicle were perfect. BMW of Catonsville is obviously a top dealership to do business at. More

Jamie is the BEST I have been buying cars from BMW for over 20 years. I absolutely love the service and Jamie Brenneman is the best! She always take care of me! I have been buying cars from BMW for over 20 years. I absolutely love the service and Jamie Brenneman is the best! She always take care of me! More

My experience @ BMW Catonsville was easy, quick & efficient. Thank you, Keon & Sandy, for always accommodating my schedule and my vehicle needs for each of my service trips to the BMW Catonsville dealership.. t Thank you, Keon & Sandy, for always accommodating my schedule and my vehicle needs for each of my service trips to the BMW Catonsville dealership.. thank you for giving your best!! More

In and out I came in to get my Bluetooth set up to my car. They brought Michael out to help me with it. He then proceeds to ask me if I would like him to go over I came in to get my Bluetooth set up to my car. They brought Michael out to help me with it. He then proceeds to ask me if I would like him to go over a little bit more about the car. I got the car from car max so nobody showed me how the tech works. He went over so much with me and then some. I can tell he loves what he does. It was a great experience. And all of the other service staff members were so nice as well. Great dealership! More

Car towed in for starting issue After my 2014 BMW was towed in Thursday afternoon my go to service advisor, Ricky Catalan, called me immediately to get the details of the problem. F After my 2014 BMW was towed in Thursday afternoon my go to service advisor, Ricky Catalan, called me immediately to get the details of the problem. Friday it was diagnosed to have a failed fuel pump and control module. Having purchased the extended repair warranty, Ricky handled the claim and I received my vehicle back with a zero payment balance. It was Ricky who had explained the coverages and advantages of having the extended repair warranty. It has been a great peace of mind purchase not having to worry about unexpected expenses. More

Amazing service I came in for an urgent need to replace my tires. Neil was very nice and accomadating. Neil was very helpful in selecting the appropriate tires and ma I came in for an urgent need to replace my tires. Neil was very nice and accomadating. Neil was very helpful in selecting the appropriate tires and made sure they delivered the same day. I was very happy with my experience. More

QUALITY SERVICE WITH A SMILE The service provided at this center is A1 thanks to an all star cast of employees. I've been returning ever since 2008 due to the standard of excellen The service provided at this center is A1 thanks to an all star cast of employees. I've been returning ever since 2008 due to the standard of excellence. More

Customer Seevice Whenever I have my vehicle serviced I have the best experience! Keon is great his customer service is amazing! Always has a smile and eager to assist Whenever I have my vehicle serviced I have the best experience! Keon is great his customer service is amazing! Always has a smile and eager to assist More

Very responsive Leon has been wonderful for the 2 times I have gone to this particular BMW dealership. He is professional, responds in a timely manner and I have no p Leon has been wonderful for the 2 times I have gone to this particular BMW dealership. He is professional, responds in a timely manner and I have no problem recommending him. More