BMW of Catonsville - Service Center

He is knowledgeable and helpful in every way With any issue that I've had with my vehicle he has been more than willing to answer them fully and patiently. And whenever I've wanted to schedule se With any issue that I've had with my vehicle he has been more than willing to answer them fully and patiently. And whenever I've wanted to schedule service he does so promptly and conveniently. I highly recommend him to anyone looking for a dealer or service technician I could not be happier. More

Excellent sales and service customer service Needed first oil service. Texted for availability and Keon Tobin replied with appointment confirmation within minutes. Upon arriving the following m Needed first oil service. Texted for availability and Keon Tobin replied with appointment confirmation within minutes. Upon arriving the following morning, Keon was ready and kept me informed throughout the process. The work was completed very timely. Thanks for providing convenient, prompt and courteous service. More

Keon Tobin Everytime I have an issue with my new BMW, Keon ensures that I do not leave until I am totally satisfied. Ke on always ask is there anything else he c Everytime I have an issue with my new BMW, Keon ensures that I do not leave until I am totally satisfied. Ke on always ask is there anything else he can do to keep me as a satisfied BMW owner. I am very satisfied that Keon is my representative. More

Excellent service Both Ricky Catalan and Brittany Hill are AMAZING! They are helpful and professional. I’ve had poor service at another dealership and opted to make the Both Ricky Catalan and Brittany Hill are AMAZING! They are helpful and professional. I’ve had poor service at another dealership and opted to make the drive further to this location based on the excellent customer service. I would advise everyone to purchase and schedule services at this location. This is my second BMW and I will continue to visit the Catonsville location exclusively. More

Great Service I had Gone to the BMW of Catonsville Dealership to get my Car Tire issue addressed. They did a fantastic job of not only fixing that issue but also he I had Gone to the BMW of Catonsville Dealership to get my Car Tire issue addressed. They did a fantastic job of not only fixing that issue but also helped me in providing guidance on Removing a scratch in my car through simple method. I would do special mention to Keon Tobin who has been my Service Manger there for the past year. He has been excellent in Client service and has been of Great help. More

A+ experience Dan is the man. He is courteous, informative, understanding and knowledgeable. He takes get care of his clients. He has you in and out in minutes. Dan is the man. He is courteous, informative, understanding and knowledgeable. He takes get care of his clients. He has you in and out in minutes. More

Service department Zac was the assigned advisor . He did an excellent job during the course of the repairs of my 2018 X5 Tire pressers and tier Replacement and the oil Zac was the assigned advisor . He did an excellent job during the course of the repairs of my 2018 X5 Tire pressers and tier Replacement and the oil change The warranty department was behind but Zac did an excellent job following up I would certainly recommend BMW of Catonsville MD and I do appreciate Zac and Mel the service manager Assiatance during the service of car Tarek Hussien / Dr Amira Hussien More

Outstanding I brought my car in for service on a Saturday. Mr. Tobin was very personable and listened to the issue I was having. I left, he called shortly after t I brought my car in for service on a Saturday. Mr. Tobin was very personable and listened to the issue I was having. I left, he called shortly after to let me know the issue, the cost and gave me updates frequently. My car was done in a suitable amount of time and the issue was fixed. I will be bringing my car here for service from this day forward. Thank you! More

Outstanding service My car needed new spark plugs and front brakes. The work has been scheduled and performed exceptionally well. Outstanding job done by Jamie Brennema My car needed new spark plugs and front brakes. The work has been scheduled and performed exceptionally well. Outstanding job done by Jamie Brenneman! Happy customer, thank you Jamie More

Excellent service at BMW of Catonsville I highly recommend Daniel Klein jr as your service advisor he has been my advisor for the pass 3 year and always nice and professional I highly recommend Daniel Klein jr as your service advisor he has been my advisor for the pass 3 year and always nice and professional More