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BMW of Catonsville - Service Center

Baltimore, MD

4.6
418 Reviews

418 Reviews of BMW of Catonsville - Service Center

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April 14, 2020

It’s always a pleasure going to get my car serviced. My service advisor Keyon always takes great care of me. Very nice and Professional. Always give 100% More

by Lisa Hall
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

BMW of Catonsville responded

Hi Lisa, thank you for your kind review; we are happy to pass along your comments to Keyon here at BMW of Catonsville! We want all our customers to feel this way when leaving our dealership!

April 14, 2020

BMW Catonsville Service Department is the best in MD. Exceptional Service. My Service Manager, Keon Tobin is the best in the business, professional, courteous, and honest. The entire Service Department More

by DC
Recommend Dealer
Yes
Employees Worked With
Mel Cuesta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

BMW of Catonsville responded

Hello, thank you so much for your kind words about our service team. It means so much to us to have your trust in our business, and we are proud to have earned it! Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

March 30, 2020

BMW of Catonsville delivers world class sales and customer service every time. I can count on BMW of Catonsville to service my car in an exceptional fashion and provide a loaner vehicle that exceeds More

by Greg Hutchins
Recommend Dealer
Yes
Employees Worked With
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

BMW of Catonsville responded

Greg, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2020

Wonderful experience at BMW Catonsville... I was upset Wonderful experience at BMW Catonsville... I was upset to have bring my car in for service but Brittany was calm, patient and such a pleasure to wor More

by Mking0701
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

BMW of Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2020

Amazing service! Bringing an imported RHD my car wasnt the easiest to deal with, i can honestly say the staff went ABOVE AND BEYOND to make sure everything i needed wa More

by Cvdavi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Catalan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

BMW of Catonsville responded

Hello, thank you for your feedback. We're thrilled you found our team accommodating and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville! Have a wonderful day!

March 10, 2020

I can always expect great service and a super friendly atmosphere..My Service Advisor, Keon is amazing. Loyal and happy customer since 2006. Very satisfied 😊 More

by Bea329
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Klein Jr.
Mar 11, 2020 -

BMW of Catonsville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2020

Excellent very good will definitely come back and was very satisfied with the work and service and explaining what needed to be done thank you More

by Gusto.de
Recommend Dealer
Yes
Employees Worked With
Zac Cutright
Mar 07, 2020 -

BMW of Catonsville responded

Hi, your satisfaction is our top priority. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville! Drive safe.

February 25, 2020

Zac Cutright was wonderful to work with. He explained the service that my car needed and completed everything in a timely matter. I was very satisfied with my visit. More

by l_budniewski
Recommend Dealer
Yes
Employees Worked With
Zac Cutright
Feb 28, 2020 -

BMW of Catonsville responded

L_budniewski, thank you for your kind review; we are happy to pass along your comments to Zac Cutright at BMW of Catonsville! We look forward to your next visit! Take care!

February 06, 2020

Very Friendly and knowledgeable Everytime i come into BMW or call i have a fantastic experience with Keon Tobin. He is very knowledgeable, outgoing and always putting the customers f More

by Sharemylyfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

BMW of Catonsville responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 06, 2020

Simply put I drive 30 mins out of my way for amazing service! The fact they’re always have Bmw rentals is a major win! More

by Rashard H
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

BMW of Catonsville responded

Rashard, thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

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