BMW of Catonsville - Service Center

Jamie is extremely professional and assisted me with all my questions and gave me excellent service. She went far and beyond in helping me. I appreciate her time and support that made things much easier my questions and gave me excellent service. She went far and beyond in helping me. I appreciate her time and support that made things much easier for me. Her kindness and friendly attitude made my day. I took the time to recognize her since it’s rare to find this type of assistance in business these days. Having excellent employees to represent your company is extremely important for a company to have great success and thrive. I hope Jamie is recognized from my survey and I will continue to do business with you do to her exceptional skills and attitude. Thank you!!!!! More

Keion Tobin is the best service manager in the business. He goes well above and beyond what you could ever expect. Professional, Honest and just all around amazing. The service department is the best in th He goes well above and beyond what you could ever expect. Professional, Honest and just all around amazing. The service department is the best in the DMV. I will not take my BMW to another dealership. Keon thank you for the years of amazing service! More

Keon Tobin is a true professional customer service representative. He is very courteous and has excellent people skills. Keon always ensures customer complete satisfaction always representative. He is very courteous and has excellent people skills. Keon always ensures customer complete satisfaction always More

Best service advisor ever! Always gets me in and out. And always explain everything Thoroughly on everything that needs to be done on me Vehicle. always explain everything Thoroughly on everything that needs to be done on me Vehicle. More

Always reassuring to see Neil in the Service Dock when arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! More

Keon is a wonderful service representative. He is always courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from another dealer/service center to this one, and happy I did so! More

I recently bought my BMW in for service and Keon Tobin did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he to did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he took the time to answer any questions and concerns I had. His customer service skills were top notch and I will definitely come back to this dealership to get my car serviced and recommend the dealership to my friends. READ LESS More

Best service in Maryland! Everyone is exceptional and goes out of their way to accommodate me any time I go there.The service team ROCKS goes out of their way to accommodate me any time I go there.The service team ROCKS More

I always get great service at BMW of Catonsville. Everyone there is friendly and efficient, and the technicians are highly skilled. I also enjoy getting to drive different model loaner cars. Everyone there is friendly and efficient, and the technicians are highly skilled. I also enjoy getting to drive different model loaner cars. More

Keon the service rep did an outstanding job of getting my car in and resolving my tire issue in a timely manner. He also kept me well informed and provided a great inspection video. car in and resolving my tire issue in a timely manner. He also kept me well informed and provided a great inspection video. More