BMW of Catonsville - Service Center

I recently bought my BMW in for service and Keon Tobin did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he to did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he took the time to answer any questions and concerns I had. His customer service skills were top notch and I will definitely come back to this dealership to get my car serviced and recommend the dealership to my friends. READ LESS More

Best service in Maryland! Everyone is exceptional and goes out of their way to accommodate me any time I go there.The service team ROCKS goes out of their way to accommodate me any time I go there.The service team ROCKS More

I always get great service at BMW of Catonsville. Everyone there is friendly and efficient, and the technicians are highly skilled. I also enjoy getting to drive different model loaner cars. Everyone there is friendly and efficient, and the technicians are highly skilled. I also enjoy getting to drive different model loaner cars. More

Keon the service rep did an outstanding job of getting my car in and resolving my tire issue in a timely manner. He also kept me well informed and provided a great inspection video. car in and resolving my tire issue in a timely manner. He also kept me well informed and provided a great inspection video. More

Excellent Service Provider. She is always considerate of my time and maintains our appointment window. My car is always serviced correctly the 1st time. Thank you Brittney for the professionalism. my time and maintains our appointment window. My car is always serviced correctly the 1st time. Thank you Brittney for the professionalism. More

My service advisor, Brittany Hill is amazing. Every time I come, the service is top notch. The level of professionalism, communication on what needs to be done and how quickly I’m in and out goes beyond my I come, the service is top notch. The level of professionalism, communication on what needs to be done and how quickly I’m in and out goes beyond my expectations. More

I had the pleasure as always working with Brittany, she has a smile on her face from the time we come in until the time we leave . She always makes sure I have everything that I need never any hesitation. has a smile on her face from the time we come in until the time we leave . She always makes sure I have everything that I need never any hesitation. Thank You Brittany. More

Professional courteous polite. Keon was a gem did all he could to assist and when he needed additional help he was assisted by Mike. I did not have pleasure of speaking with him, but I appreciate his help i could to assist and when he needed additional help he was assisted by Mike. I did not have pleasure of speaking with him, but I appreciate his help in solving my issues. Don’t waste your time at the BMW of Towson, it’s worth the drive!! More

Keon is always a great representative of the BMW Service Department. Always dressed sharp and acts professionally. I'm glad when he's there at the time of service. Department. Always dressed sharp and acts professionally. I'm glad when he's there at the time of service. More

Once again, I have received outstanding service and customer care from Keon Tobin.... His attention to detail and easy going demeanor have made the BMW 850 Gran Coupe driving experience an enjoyment customer care from Keon Tobin.... His attention to detail and easy going demeanor have made the BMW 850 Gran Coupe driving experience an enjoyment... Kudos gain. Mr. Eric Johnson More