BMW of Catonsville - Service Center

The service received on January 21, 2021 was awesome! From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were ex From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were extremely courteous, thorough and efficient. It was the first time my car was serviced at BMW of Catonsville and I will definitely be returning for future appointments. More

I highly recommend BMW of Catonsville for servicing any BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my serv BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my service advisor Keon Tobin is very responsive and professional. I never have to wonder about the progress of a repair. I love my car, and BMW of Catonsville takes care of my car like I do! More

Great customer service the staff is very knowledgeable. I was in and out the service was fast. I live in Virginia I stop in on my way home from visiting family. was in and out the service was fast. I live in Virginia I stop in on my way home from visiting family. More

I always have a excellent service experience when bringing my vehicle into service. I highly recommend Brittany. She is very responsive when I have questions. Thank you for the professionalism. bringing my vehicle into service. I highly recommend Brittany. She is very responsive when I have questions. Thank you for the professionalism. More

Jamie Brenneman was extremely pleasant to work with helping me schedule a prepurchase inspection. She was very helpful and informative about the process. Awesome Job helping me schedule a prepurchase inspection. She was very helpful and informative about the process. Awesome Job More

I was extremely pleased with the service and professionalism! Jamie was patient and delivered great customer service! She answered all my questions and explained all the technical things that I professionalism! Jamie was patient and delivered great customer service! She answered all my questions and explained all the technical things that I honestly have no idea about. I felt very comfortable and she walked me through the whole process. Great service! More

Neil Taylor is an outstanding service representative! He deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. More

It’s always a pleasure getting service done at BMW Catonsville. Brittany offers great customer services. She’s always willing to go the extra mile to assure I am satisfied. Thank you Brittany ! Catonsville. Brittany offers great customer services. She’s always willing to go the extra mile to assure I am satisfied. Thank you Brittany ! More

Brittany just provides the best service and is always available for questions. Very professional and helpful! I recommend her for all service needs! She’s the best! available for questions. Very professional and helpful! I recommend her for all service needs! She’s the best! More

I have know idea where to start, but Keon he goes above and beyond to help and make you’re satisfied. He will work with you until you’re done and satisfied. He always in contact with you regarding the serv and beyond to help and make you’re satisfied. He will work with you until you’re done and satisfied. He always in contact with you regarding the service. Very polite, very good customer service and definitely he know what he is doing. More