BMW of Catonsville - Service Center

Brittany just provides the best service and is always available for questions. Very professional and helpful! I recommend her for all service needs! She’s the best! available for questions. Very professional and helpful! I recommend her for all service needs! She’s the best! More

It’s always a pleasure getting service done at BMW Catonsville. Brittany offers great customer services. She’s always willing to go the extra mile to assure I am satisfied. Thank you Brittany ! Catonsville. Brittany offers great customer services. She’s always willing to go the extra mile to assure I am satisfied. Thank you Brittany ! More

I have know idea where to start, but Keon he goes above and beyond to help and make you’re satisfied. He will work with you until you’re done and satisfied. He always in contact with you regarding the serv and beyond to help and make you’re satisfied. He will work with you until you’re done and satisfied. He always in contact with you regarding the service. Very polite, very good customer service and definitely he know what he is doing. More

Jamie is extremely professional and assisted me with all my questions and gave me excellent service. She went far and beyond in helping me. I appreciate her time and support that made things much easier my questions and gave me excellent service. She went far and beyond in helping me. I appreciate her time and support that made things much easier for me. Her kindness and friendly attitude made my day. I took the time to recognize her since it’s rare to find this type of assistance in business these days. Having excellent employees to represent your company is extremely important for a company to have great success and thrive. I hope Jamie is recognized from my survey and I will continue to do business with you do to her exceptional skills and attitude. Thank you!!!!! More

Keion Tobin is the best service manager in the business. He goes well above and beyond what you could ever expect. Professional, Honest and just all around amazing. The service department is the best in th He goes well above and beyond what you could ever expect. Professional, Honest and just all around amazing. The service department is the best in the DMV. I will not take my BMW to another dealership. Keon thank you for the years of amazing service! More

Keon Tobin is a true professional customer service representative. He is very courteous and has excellent people skills. Keon always ensures customer complete satisfaction always representative. He is very courteous and has excellent people skills. Keon always ensures customer complete satisfaction always More

Best service advisor ever! Always gets me in and out. And always explain everything Thoroughly on everything that needs to be done on me Vehicle. always explain everything Thoroughly on everything that needs to be done on me Vehicle. More

Always reassuring to see Neil in the Service Dock when arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! More

Keon is a wonderful service representative. He is always courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from courteous, professional, and responsive when service is needed, and assessments are completed. He gives honest recommendations. I have switched from another dealer/service center to this one, and happy I did so! More

I recently bought my BMW in for service and Keon Tobin did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he to did an outstanding job helping me. He was able to figure out the problem I was having with my car and resolve it very quickly. I also like that he took the time to answer any questions and concerns I had. His customer service skills were top notch and I will definitely come back to this dealership to get my car serviced and recommend the dealership to my friends. READ LESS More